Customer Testimonials
...built on trust
I would like to share my experience of this dealership and have recognised the staff associated with my purchase of a Peugeot 308cc. The sales executive who has been with your company for a short time showed a positive and enthusiastic approach and exceeded my expectations even to the point that we drove 130 miles to view the vehicle which he personally valeted and had placed a cover over prior to us arriving. He was polite and courteous together with the small touch of giving Toy story merchandise to our two young children; he is a credit to your company and an asset for the future of any business. All staff at the branch made the experience a very memorable one which we will never forget, we had a round trip of 260 miles which I would gladly do again to receive this level of service. They are an outstanding team of people who take great pride in giving customer satisfaction. WELL DONE!!
A Frearson, Peugeot Oxford
Your salesman was extremely helpful and efficient in finding the right car within my budget and kept me well informed of any suitable car he found .I cannot fault the service i received from him and would return back when I next wish to change my car. I am thoroughly pleased with the car and would recommend this garage , thanks to all the staff in the used car sales dept who were very pleasant when ever I visited the showroom or rang.
J. Reid, Nissan Altrincham
This is our second mobility car and the first time with Nissan and I have to say we love the car its perfect for our needs! The Motability Specialist he kept us informed every step of the way and made the whole experience completely hassle free. We really felt like valued customers thanks.
G. Mark, Nissan Altrincham
An excellent customer experience I would recommend Vauxhall Waltham Cross dealership to everyone interested in buying a car and to all my friends .Many thanks to the branch for the professionalism and high quality service they provide.
L. Vatavu, Vauxhall Waltham Cross
The Motobility Specialist was absolutely brilliant. He sorted any problems and answered all my questions. He always had time to spend with us and is always on the end of the phone. I would recommend anyone to go and see him, he's fantastic at his job. A great personality.
C. Barnes, Nissan Altrincham
Everything with the car was spot on and very professionally handed over to her in fact the handover was better than most of the handovers I have had. All of the staff were courteous and smiling despite the fact they were under a great deal of pressure with the volume of cars going out. Everyone there was a credit to your company well done to all of them.
A. Wilson, SEAT Darlington
I was dealt with in a very professional manner but at the same time informally too (just how i like it). I would recommend you to anyone of my friends.
J. Listowel, Mazda Redditch
I was extremely happy with the way the Sales Executive dealt with all aspects of the sale, from the time we first came in to consider buying a Peugeot. He was knowledgeable, engaged and dealt with the whole matter in a professional and pleasant way. I did not feel at all pressured to buy. I feel I can call to ask questions about the car, even though the answers may be in the handbook. I was also pleased not to have to make the petrol station my first port of call.
M. Lee, Peugeot Oxford
We welcomed by a Sales Executive, in a friendly and courteous manner. Having explained the arrangement of the cars, he left us alone to have a good look around in our own time, for which we were very grateful. When we wanted information, he answered our questions fully and knowledgeably. He was understanding, helpful and accommodating. Nothing was too much trouble. All the paperwork was explained carefully to us and at no time did we feel pressured into making hasty decisions. We would have no hesitation in recommending Vauxhall Waltham Cross, to our family and friends.
W. Harris, Vauxhall Waltham Cross
Your Sales Executive kept his promises and went out of his way to make the purchasing of this new car a pleasurable experience taking the stress out of the transaction. Given that purchasing a new car involves a great deal of money and when as in our case this will probably be the last car we will purchase it was reassuring to know that the person you are dealing with is reliable and personable and extremely helpful.
J. Hurndall, Nissan Altrincham
Cannot fault the help and service I had when buying the new school minibus. I am extremely glad I chose you for the purchase and would not hesitate to recommend and use you again.
M. Vincent, Ford Gloucester
I have had the pleasure of dealing with you for more than 20 years now, both as a private and business customer, and I consider that throughout this time your reassuring presence, communication skills, technical and commercial knowledge, personality, common sense approach, courtesy, attention to detail, exceptional standards of customer service, wit and no-nonsense honesty, trust and integrity have been quite exceptional. Such 'customer service' in the fullest sense of the term is, in my experience, an increasingly rare commodity these days.
K. Green, Ford Kings Norton
Your sales representative was excellent. From day one she was efficient, informative and never failed to give me updates on the progress of my new car. I would recommend her highly to anyone looking to purchase a new Fiat.
J. Launa, Fiat Cheltenham
The staff are polite, pleasant, friendly person who will give you the facts rather than the fiction. Always a pleasure doing business with them, and deserve recognition for the outstanding work they do.
K. Dyer, Ford Stoke
We were extremely satisfied with the service we received. The handover process was smooth and despite have two small children running around we felt that everything was explained to us with care and patience.
N. Caradine, Nissan Altrincham
Absolutely blown away by the friendly, sincere and helpful service we received at Seat Barnsley whilst buying my Land Rover Defender. Never had such a personable salesperson before,or met a whole team who seemed genuinely determined to give the best possible service. It was a positive and pleasurable experience and I would like to commend them to you and have their friendliness and helpfulness recognised.
J. Barns, SEAT Barnsley
I've just driven home in my new Juke and am delighted with it. The Altrincham Branch was extremely helpful and informative throughout the whole purchasing process and I have no hesitation in recommending Bristol Street Motors to anyone thinking of buying a new or used car.
A. Blake, Nissan Altrincham
My experience at the dealership was excellent, the salesman, was exceptional in our experience. My initial reaction to my C3 is very good, I have, no problems with the car and am very pleased with the performance so far.
R. Hubbard, Citroen Leicester
I was very happy with the whole experience, everything was dealt with in a very honest and genuine way. I was treated very well.
E. Hesom, Ford Redditch
The dealer kept in constant contact with me to ensure I knew everything about the purchase of my new car.
A. Birch, Ford Redditch
The whole process ran smoothly from start to finish.
R. Joyce, Ford Redditch
The salesperson was very good - he explained everything for me that had not been explained in the past in terms of finance and was not at all pushy - he helped me to find the best deal without trying to influence one way or the other. This was very much appreciated. He could not have been a better salesperson to be honest.
H. Ross, Ford Redditch
The dealer took time to speak to me properly, understanding my needs. He recommended a vehicle that I liked that was the right car, at the right time, at the right price.
A. Brookes, Ford Redditch
Excellent Service.
N. Adams, Ford Redditch
The whole experience was excellent.....everything was done by the salesman, so all I had to do was wait for delivery. I was picked from home to collect my new car, and when there was a problem the following week with the air bag icon stopping on, my car was collected and returned back to me repaired. All in all I have no complaints whatsoever and would advise anyone who is thinking of purchasing a new car to use Bristol Street Motors Redditch.
J. Barr, Ford Redditch
The sales executive was excellent he found the car I was looking forward to which was even better than I had expected. Constantly updating me on the progress of delivery. Always willing to answer any questions I had. Very friendly and helpful. Thank you.
M. Parkins, Vauxhall Waltham Cross
Just wanted to say thank you for your help buying the C5. You made it a very simple and stress free process. The car was great on the drive home – not used it much since but might be taking it down to Cornwall this weekend – so that will be nice. Thanks again, and I’ll give you a bell next time I’m after a new car!
W. Andrews, Renault Exeter
Having purchased a Corsa from Seat Derby and just wanted to comment on my great experience. Not being sure on the model I wanted due to the comfort of the seats your Sales Executive took the time to show me several cars to make sure the seats were comfortable. I'd like to thank you both for the time your staff took, for the courteous way in which I was treated and for agreeing to a price which meant I could have a newer car than I thought for my money.
P. Stanley, SEAT Derby
I recently purchased a Renault Clio from your dealership in Altrincham. I would like to express my thanks to your staff for their efficient and courteous manner. Our queries were dealt with effectively and patiently, and they were particularly helpful with a problem we had with the insurance claim on our previous Clio which had been written off in an accident. In summary, if I purchase a Renault or Nissan car in the future, I will make your Altrincham dealership my first port of call. Many thanks.
S. Brundle, Renault Altrincham
Without a doubt my customer experience has ensured that when I next change my vehicle your dealership will be my one and only stop.
M. Gibbs, Vauxhall Macclesfield
I've been liaising with your Sales Executive for a new lease on my Nissan Juke. The service so far has been invaluable and he has delivered on all his promises. The level of service was a lot better than almost all lease companies I've been dealing with and he has been very co-operative in dealing with my concerns. He has even arranged a courtesy car for me in the meantime whilst my new vehicle gets delivered. That also was something that none of the other companies offered me. Would definitely recommend and use again.
J. Mars, Nissan Altrincham
First time I have bought a new car, but your Sales Executive made the whole experience straightforward and was a pleasure to deal with. Congratulations on providing a great service.
G. Collins, Nissan Altrincham
I would like to thank you for sorting out the issue I had with my airbags so efficiently. And especially for the state in which the car was returned to me in almost showroom condition.
A. Walton, Renault Darlington
The salesman who dealt with me was absolutely superb and went out of his way to find me the very best deal possible. His communication with me throughout the purchase has been excellent and he made the tiresome business of actually buying the vehicle so much easier. The sales manager, was also really friendly & helpful. Your staff made such an impression on me that I've already started recommending Bristol street motors to everyone I know and, although I hope it won't be necessary for some considerable time, when I next need to buy another car, I'll definitely be coming back to you!
S. Burnett, Ford Shirley
In the past month I have had my car serviced and MOT'd at this dealer. Both occasions I was impressed with the efficient and pleasant staff who were professional and communicative. This is the first Ford car I have bought in 10 years and my experience has been nothing but positive.
J. Greenacres, Ford Redditch
My experience was amazing. on Monday I decided I wanted a new car, on Tuesday I test drove one with your Sales Executive, on Wednesday I signed the paperwork, and tomorrow I shall collect my brand new car! AMAZING!
A. Kennedy, Vauxhall Macclesfield
My car door wouldn't close properly as the lock was loose. Once issue identified called the team, took my car straight in and was out within 40 minutes. During this time I waited in a really nice clean (warm!) area, had papers to read and TV to watch and was offered a drink. Once the car was ready I was then asked if I wanted it washed and vacuumed! Just wanted to say I am really pleased with the service that I have received today thank you to the staff for exceeding my expectations.
C. Parslow, Ford Shirley
Thank you for a first class buying experience, you made it feel like we were dealing with a experienced honest friend who we could trust completely and we can, the car is wonderful and we are enjoying driving it very very much, again many thanks. PS tows the caravan like a dream!
B. Langford, Hyundai Peterlee
I would like to bring to your notice the conduct of your staff at your Doncaster road , Barnsley dealership. I dealt with your Sales Executive by telephone and was able to do a deal for an Audi TT including part-ex without setting foot in the showroom. A great advantage for me as I live in N.Ireland . He was helpful and patient and put a good deal together for me. On the day of sale, I was on a very tight time frame and the members of the team were more than helpful and were able to give me a super fast turnaround. It was a very stress free, professional and friendly service. This team should be recognised for their service, attitude and all round experience.
A. Bainbridge, SEAT Barnsley
Just contacting to say thank you for the recent Wheel Bearing work done on my car which we purchased from Gloucester Branch. The reception staff when I called in at the Stroud branch were courteous and professional, & showed this same level when contacted on the phone. The engineer who drove with me in my car to listen to the reported noise, diagnosed the fault within seconds & the repair/replacement was carried out quickly & I am very pleased with the results. Please pass on our thanks to all concerned at Stroud.
K. Hutton, Ford Stroud
The service from start to sale of car was first class and it made clear that any problem and he is only a phone call away. A big thank you to your Sales Executive.
W. Morris, Ford Worcester
All aspects of the sales experience were exemplary. My son - who has spent most of his working life in the retail motor trade as an accountant, vehicle sales and IT consultant - commented that the entire sales process was the best he had ever seen - in fact, leagues above the best he had ever seen
M. Hill, Ford Birmingham
I must say I was very impressed with the service I received from your staff yesterday starting from the lady on the reception who welcomed in a warm friendly manner to the team leader and the Sales Executive. They took their time to explain everything even though it was almost time to close up they were not really worried about time. I say thank you very much.
T. Kindodyiwa, Nissan Widnes
Your Sales Executive has been very helpful and informative throughout the process of purchasing a new car.
C. Hartle, SEAT Derby
Thanks to Cheltenham for the fantastic Service as always when my car came in for service and MOT last week. Appreciated the car being collected a little later than usual, helped me out no end. Thanks again.
I. Thompson, Ford Cheltenham
Hi, I would like to thank all the staff who dealt with my cars illness, from beginning to end they treat me better than I have ever been before . 50 years of owning cars. also I thank you for your warranty. You have fulfilled all you said when I took it out. I will certainly recommend your dealership to all, it's just a pity I have only just found you at the age of 69 and wont be in a position to purchase many if any more vehicles.
A. Coates, Peugeot Worksop
I collected my new car yesterday from Nissan Altrincham and I am delighted with it. I found the Sales Executive to be friendly, helpful and knowledgeable about the car I bought I will certainly have no hesitation in dealing with him again and will do so when I visit your garage again.
S. Lythgoe, Nissan Altrincham
I just wanted to say how impressed I was with the Garretts Green branch who sold me my new car. The Sales Executive listened to my requirements and helped me to get my dream car with no hassle whatsoever. I will definitely go back there when I decide to upgrade and was extremely pleased with the service I received.
R. Hopkins, Ford Garretts Green
Excellent friendly service. Quick and easy to deal with - thank-you!
V. Anstey, Vauxhall Durham
I would just like to extend my sincere thanks to your staff for not only resolving the problems with my car recently, but also the courteous and attentive service I received from everyone in the process. I would like to convey my appreciation to your staff and you have definitely gained a new customer.
J. Pettinger, Vauxhall Newcastle
I would just like to say a huge thank you to the team at Nuthall Road Citroen, They went above and beyond what was expected of him. They were friendly, polite and attentive a credit to you company.
D. Bowers, Citroen Nottingham










