Customer Testimonials

We purchased a Ford Ka Zetec from Bristol Street Motors Durham Ford. From the first moment we stepped onto the premises the staff there were first class in the service they gave us. Special thanks to Paul who guided and helped us through the purchasing process from start to finish explaining everything clearly. The quality and preparation of our new vehicle was second to none. We received exceptional customer service of a very high standard and will not hesitate to recommend or purchase again from Bristol Street Motors Durham Ford.

I bought my BMW through the Sales Executive at your Bromley branch. They were extremely helpful and their service was a big part of me deciding to make the purchase. Great job.

I don't know where to start really with how fantastic the Cheltenham branch are, this is my 4th car from Bristol street and the staff go above and beyond, always impressed with the cars they sell me and never had any issues, I really mean it when I say that I would never go anywhere else for a car, 10* service, couldn't recommended them all enough no doubt I'll be back to purchase my 5th car from you at some point!

I had a concern about the service contract. The manager dealt with the issue, listened, reported back and resolved the matter. They also apologised for a short delay and responded on a Saturday initially as they had been unable to deal with the matter during the week. I would be grateful if you would express my thanks for their excellent service.

The Sales Exec was highly professional and courteous and went the extra mile to help.

I visited your Stoke branch as I had seen a car I liked on the website. The vehicle in question was not on the forecourt but was quickly located by your sales person. The Sales Exec offered a very professional, friendly and knowledgeable approach and I didn't feel pressured in any way. An excellent ambassador for your company and I would purchase a vehicle from the branch in future because of the brilliant service and seamless process.

The Sales Exec was attentive in every detail and extremely patient with their endeavors to find a suitable car for me. Polite, courteous, professional approach providing absolutely excellent, 5 star plus service. Thank you for going the extra mile in devoting so much time to looking after the customer. I really appreciate your efforts and have no hesitation in recommending your service to others.

Bristol street Redditch amazing customer service! I will never take my car anywhere else 5 star service thanks guys!

Thank you to the Sales Exec, I felt comfortable and was happy with the helpful and profession service.

I would like to thank the Sales Executive for the organisation and professional ways they dealt with my new motability car that I collected yesterday, a credit to the company and I will be back again as I wouldn't go anywhere else now.

Excellent customer service and response from Sales Team in organising a new Focus. Problems with delivery, beyond their control, were efficiently handled. Care and time were taken in familiarising me with a new automatic and its many features.

The whole experience was very good and communication was excellent. I was kept up to date with what was happening and when I picked my new car the hand over was dealt with smoothly. Very professional, helpful and everything was explained well.

Brilliant service, the Sales Executive whom I dealt with was extremely helpful.