Customer Testimonials

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For some years I have always purchased Ford cars, the last three from Bristol Street Motors in Cheltenham which is some 14 miles from my home, the last one being a Ford Mondeo in 2007. As I only now drive short distances, I decided to replace it with a new Ford Focus 1 litre Econetic which I must say is an excellent car. As the Stroud branch of Bristol Street Motors is much closer to where I live, I went to their Sales Department. The staff there were more helpful, courteous and pleasant than anyone could have hoped for. I was seen by three members of staff; Chris, Iain and the Manager, Jamie. The initial paperwork was issued by Chris who took my daughter and myself out for a test drive in an identical car. He knew the answer to every question that he was asked and nothing was too much trouble. Iain courteously sorted out the paperwork side and everything was confirmed by the Manager. After our experience with the staff at Bristol Street Motors, Stroud, I would highly recommend anyone to buy a Ford car from them.
G. Halliday
Ford Stroud
I bought my BMW through the Sales Executive at your Bromley branch. They were extremely helpful and their service was a big part of me deciding to make the purchase. Great job.
Mrs Mensah
Ford Bromley
I don't know where to start really with how fantastic the Cheltenham branch are, this is my 4th car from Bristol street and the staff go above and beyond, always impressed with the cars they sell me and never had any issues, I really mean it when I say that I would never go anywhere else for a car, 10* service, couldn't recommended them all enough no doubt I'll be back to purchase my 5th car from you at some point!
Miss Kennedy
Ford Cheltenham
I had a concern about the service contract. The manager dealt with the issue, listened, reported back and resolved the matter. They also apologised for a short delay and responded on a Saturday initially as they had been unable to deal with the matter during the week. I would be grateful if you would express my thanks for their excellent service.
Mr Saldanha
Ford Glasgow
The Sales Exec was highly professional and courteous and went the extra mile to help.
Mr Maruska
Ford Worcester
I visited your Stoke branch as I had seen a car I liked on the website. The vehicle in question was not on the forecourt but was quickly located by your sales person. The Sales Exec offered a very professional, friendly and knowledgeable approach and I didn't feel pressured in any way. An excellent ambassador for your company and I would purchase a vehicle from the branch in future because of the brilliant service and seamless process.
Mrs Lunt
Ford Stoke
The Sales Exec was attentive in every detail and extremely patient with their endeavors to find a suitable car for me. Polite, courteous, professional approach providing absolutely excellent, 5 star plus service. Thank you for going the extra mile in devoting so much time to looking after the customer. I really appreciate your efforts and have no hesitation in recommending your service to others.
Mrs Wong
Ford Cheltenham
Bristol street Redditch amazing customer service! I will never take my car anywhere else 5 star service thanks guys!
Miss Atkins
Ford Redditch
Thank you to the Sales Exec, I felt comfortable and was happy with the helpful and profession service.
Mrs Thomson
Ford Bromley
I would like to thank the Sales Executive for the organisation and professional ways they dealt with my new motability car that I collected yesterday, a credit to the company and I will be back again as I wouldn't go anywhere else now.
Mrs Latta
Ford Hamilton
Excellent customer service and response from Sales Team in organising a new Focus. Problems with delivery, beyond their control, were efficiently handled. Care and time were taken in familiarising me with a new automatic and its many features.
Mr Chacksfield
Ford Shirley
The whole experience was very good and communication was excellent. I was kept up to date with what was happening and when I picked my new car the hand over was dealt with smoothly. Very professional, helpful and everything was explained well.
Miss Leonard
Ford Hamilton
Brilliant service, the Sales Executive whom I dealt with was extremely helpful.
R Miller
Ford Stoke