Customer Testimonials

I visited Nissan Bradford on 7th May. I have a chronic back condition and needed to try the seats in SUVs. If I found a seat that had the potential to be comfortable for me, I wanted to do a test drive. The sales executive was incredibly helpful. They listened to everything I needed from a vehicle and spent some time trying to find the right car for me. They were polite and friendly all the time and I did not feel under any pressure to purchase the vehicle. They made it very clear that their aim was to find a car that was suitable for me and I really appreciated their approach. I had already visited a number of dealerships and I can honestly say that the experience with them was the best I had all day. If only all sales people in the industry used their sales technique! They were excellent! I

I would like to record my positive experience this week when purchasing a car from Nissan Bradford. The Sales Executive was extremely patient, helpful and answered every question I asked, not owning a hybrid car before. What a credit to your company.

Very friendly and professional staff. Very ready to help and patient to explain the process over and over. Very happy with my purchase.

I recently had an issue with the windscreen of the car I bought last September. I just wanted to say that the service I received from the Service Advisor was superb. They kept me well informed of the progress of the issue & were friendly and polite. They are credit to your business.

I am writing to compliment a member of your staff for exceptional customer service. Today I needed to bring my motability car in for the air conditioning. The service advisor acted with the normal excellent customer service of all Bristol Street Motors staff, however they stood out from the rest for their compassion. I use a walking stick and we had to walk to my own car for the visual check then back to the courtesy car. They made a point of asking me if I needed a break in walking. They did this without making me feel pitied. This is the first time anyone has actually taken the time to understand my mobility issues in that way and I truly appreciated it. What may seem a little thing to some can mean a great deal to someone else. I would be grateful if you could pass on my thanks and appreciation to the Service Advisor and their manager. I am also very impressed at how all staff there are taking sanitisation so seriously. I have not seen the same level anywhere else. Bristol Street Motors Bradford is to be commended.

I had reason to visit the parts department several times recently, I have been served by a Parts Advisor, they could not have been more helpful. They are a credit to your business.

The Sales Executive has been absolutely amazing from start to finish. Responding to me at 9/10pm on a Friday night. Best customer service I have received from any company for such a long time. They are a real asset. Thanks :-)

Absolutely fantastic service throughout from the Sales Executive who helped me. He kept in touch with me from start to finish and helped me get the best deal possible to suit my needs. So friendly and full of knowledge. Best service I have received in a long time.

Just want to say thanks for your speedy attention to my car this morning (sat nav update/ repair) and thanks for the free car wash, vac and tyre pressure sorting, very much appreciated and unexpected......and to your staff were very helpful and pleasant for 8 o clock in the morning :)

Thanks all!!!

S Oakes

I would like to send a word of praise to the Service Manager. I called in to see if it would be possible for somebody to look at a faulty catch on the glovebox of my car. He immediately arranged for one of the technicians to sort the matter out then and there. In these days of being fobbed off and poor service, I would just like to say what a pleasure it was to meet a young man as smart and cheerful as he was, and also to receive what I consider to be a first class service.

The sales exec was extremely helpful and friendly from initially meeting him. My husband and I are very happy with the service we received from Bristol Street Motors Nissan Bradford and will recommend to family and friends. We will definately buy our new car from you.

We have recently bought a new vehicle from Bristol Street Motors Bradford. The service we received from Nick was fantastic, he really looked after us. He was very professional and a credit to the team at Bradford.