Customer Testimonials

Showing 1 to 12 of 52 testimonials that match your search

Was helped by a Sales Executive in purchasing my new car and must say they were brilliant. They even came in on their day off to ensure I was on the road as quick as possible couldn't ask for more.
Mr Wilson
Vauxhall Newcastle
I'm a Motability customer who used to use a different dealership but now I'm using Bristol street motors, and I find the service second to none. I am very surprised at the prompt, efficient service I have received staff are very helpful, professional and friendly so I'm going to get my next Motability car from there 5 star service.
Mr Archer
Vauxhall Newcastle
A fault occurred on my mobility vehicle and I phoned Vauxhall Motors on Scotswood Road. I took the vehicle in for repair, I received a courtesy car, I received my own vehicle back after one day. From start to finish this was a very professional operation starting from the service desk onwards. Thanks a lot.
Mr Minnikin
Vauxhall Newcastle
Spoke to a very helpful pleasant person who sorted an affordable service plan that suited my needs.
Miss Lynas
Vauxhall Newcastle
Excellent service from start to finish!
I am really pleased with the car it was spotless inside and out.
I am really happy with my car and would most definitely recommend to my friends.
Janey
Vauxhall Newcastle
I had an amazing sales experience with the lovely salesmen at Vauxhall Newcastle. Their customer service, friendliness and genuine want to help were excellent and they couldn't have been more helpful, especially to someone buying a car for the first time, which can be nerve-racking.

Every aspect of the sale was covered and Steve made every effort to make us feel confident and happy with the purchase. Perfect service, thank you!
S Bulman
Vauxhall Newcastle
Great service
The Salesman was great in every respect, as were the rest of the staff at Bristol Street Motors. The service was excellent, very friendly and helpful.
C Hunter
Vauxhall Newcastle

No heavy sales and very friendly staff. Highly recommended
Have bought a number of cars from here without any problems and would (and have)recommended this branch to all friends and family. They were very friendly and were very good at returning calls and searching for information. Nothing was a problem. We have bought our last 3 cars from here and were made to feel special and not just another customer.
A Todd
Vauxhall Newcastle
No heavy sales and very friendly staff. Highly recommended
Have bought a number of cars from here without any problems and would (and have)recommended this branch to all friends and family. They were very friendly and were very good at returning calls and searching for information. Nothing was a problem. We have bought our last 3 cars from here and were made to feel special and not just another customer.
Anonymous
Vauxhall Newcastle
I would just like to say what a fantastic sales associate you have from the Bristol street Vauxhall branch on Scotswood Rd in Newcastle. In previous years my husband and I have been mislead, miss-sold and lied to when purchasing cars. However when car shopping with an uncle we dealt with him and although this did not result in a sale I felt comfortable and reassured by his friendly manner, so much that when I began car hunting he was my first port of call. We went into the branch and explained what we were looking for and our reservations due to past dealings with another branch. He put is at ease instantly. Throughout our car search he has been nothing but open and honest. He has directed us to the right car and explained our options in terms of finance all while keeping us within our budget and ensuring that long term the car was affordable and would be looked after with a warranty to suit our budget and a service plan. Normally car shopping with kids is a nightmare, speaking from past experiences also, however our girls were more than happy to sit and wait as he made sure that they were looked after, he always made sure they were happy with a hot chocolate, a puzzle book and even their own, 'paperwork' to sign so they felt involved in the purchasing of our family car. They're actually now asking when we're going to visit next. He really has made car buying the exciting time it should be although it never has been for me in the past. The after care also offered has been beyond what we could ask for. Speaking as someone who has had her fingers burned many a time in the past by various salespeople I would just like to say how much of an asset he is to the Bristol street brand. I would certainly point all who ask in his direction in the future and really felt I needed to give this feedback as people as kind as him in the motor trade are really hard to come by. Many Thanks
L Darville
Vauxhall Newcastle
I would just like to say thank you very much to your service team! I've had a nightmare this week with mum being in hospital and she made getting the car in and out stress free. Even as far as texting me when the car was done rather than ringing me as I had told her I was heading up to the hospital straight from the garage. When I came back she asked how things were and said she didn't want to ring me as she knew I might not be able to answer my phone. It really is the little things but thank you very much!
K Johnson
Vauxhall Newcastle
I would like to express my gratitude to the sales Executive and the business manager in helping me own a fantastic used car. They both went the extra mile to make sure I got the car and I can't thank them enough. The customer service my little boy and I got was exceptional and I will be recommending this branch to all my friends.
I Gamsby
Vauxhall Newcastle