Customer Testimonials

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The sales executive i dealt with was absolutely amazing, she made us feel so welcome and explained everything perfectly. I will recommend this dealership to all my work colleagues and friends! Thank you!
T Grennan
Ford Birmingham
Fantastic service, staff are very good! I had a service on my car and they even sent me a video of under the car showing me it was all OK, being a pensioner little things like this give me peace of mind. Thank you all!
M Iommi
Ford Birmingham
Just wanted to say a big thank you to the Sales Executive in your Shirley branch for the excellent service we received when we were buying a car. We actually only went to look in the first instance and ended up buying a car, mainly due to the enthusiasm, help and interest shown to us by this excellent salesman. We want to congratulate Ford for choosing sales people of such excellent caliber and recommend anyone wishing to purchase a car to visit the Shirley branch of Bristol Street Motors where you will be delighted with the assistance you will be given.
D McBridge
Ford Birmingham
The Sales Advisers at the Ford Birmingham branch when I recently purchased my new car. They are very helpful in helping me pick what I wanted and helped arrange a suitable agreement with regard to financing the car.

Overall great service and nothing bad to say. Well done to the sales team!

F Maher
Ford Birmingham
Would recommend Bristol Street Motors in Birmingham and their amazing sales executives for helping me purchase my vehicle!

Everyone at the dealership was very helpful and friendly. I am very pleased with the service that was provided.

Thanks
S Haywood
Ford Birmingham
I received excellent customer service from this dealership.

I want to pass my compliments to the professionalism of the staff and the efficiency.

I was dealt with quickly and professionally and would return to this dealership again!


A Keogh
Ford Birmingham
You don't get this sort of service and it was breath of fresh air and way and above the normal service, I will also be recommending this branch to my friends and family.

Once again many thanks for such a great service.
J Morrell
Ford Birmingham
Great customer service and buying experience from your Birmingham store. Would recommend. Thanks
J Shaw
Ford Birmingham
I recently purchased a ford focus from Bristol Street Motors. I found the service I received fantastic. From walking into the showroom to picking up my car and aftersales the customer service was faultless. I will definitely use Bristol Street again and recommend to friends/family.
T Newman
Ford Birmingham
Massive thank you for making my buying experience a completely stress free one! Your professionalism and excellent customer service is a massive credit to Bristol Street Motors! Keep up the excellent work!
B Supra
Ford Birmingham
A gent answered a phone call at 5:57 on Tuesday evening- 3 mins before closing time. I know myself I'd be guilty of looking at the phone and considering not answering at 3 minutes until home time but thankfully he did! On Tuesday I hit a pothole and damaged my alloy. I had tried ringing round all the local Coventry Ford garages near me who all gave me ridiculous prices and had at least a 2 working day lead time. I have had my car serviced at this particular branch before and had a good experience with them so when I rung the branch I was hopeful I'd get the same service. What I received was even better. He was fantastic - very professional, very calming to my neurotic self on the phone panicking about being limbless without my car, and above all else he told me he could get the wheel and tyre in for me the very next day. I was totally delighted not only with having him actually answer the phone so close to closing - he took his time with me, took all my info down and stayed back until well after closing time to make sure I was sorted and felt safe and happy knowing my parts were coming and my inconvenience of not having a car would be as little as possible. He deserves to be recognised for his customer service skills and his dedication to the business. As a direct result of his behaviour and conduct towards me I will be bringing my car back forevermore to this branch and have already started telling everyone what fantastic service I've received here. A branch to be proud of and an exemplary employee!
J Watson
Ford Birmingham
My sales executive was amazing, he went over and above anything I expected, he made the sale as simple and stress feel as possible, my situation was a bit different from the norm and had experienced that satisfactory customer service in Coventry...he was so accommodating and did EVERYTHING in his power to help me out. He is a credit to BS Birmingham and I hope he is still there when I want an upgrade in two yrs. Thanks! Massive pat on the back, you are a Super star!!!!!!
M Garland
Ford Birmingham