Customer Testimonials

Showing 1 to 12 of 73 testimonials that match your search

I don't know where to start really with how fantastic the Cheltenham branch are, this is my 4th car from Bristol street and the staff go above and beyond, always impressed with the cars they sell me and never had any issues, I really mean it when I say that I would never go anywhere else for a car, 10* service, couldn't recommended them all enough no doubt I'll be back to purchase my 5th car from you at some point!
Miss Kennedy
Ford Cheltenham
We purchased our car from this dealership today. We received an excellent service. The staff in general were very pleasant and the Sales Executive who dealt with us was excellent. Pleasant, helpful, patient, informative and not pushy. The whole experience was very enjoyable. Would definitely recommend. Thankyou
Mrs Myers
Ford Cheltenham
Your service once again exceeded our expectations! Thank you so much for sorting the broken headlamp casing and getting our car through its MOT. Your high levels of service and friendly approach are the reason we shall keep returning to you. Brilliant!
Mrs Woodham
Ford Cheltenham
I just wanted to feedback how impressed I was with the service offered by the sales person from Cheltenham Bristol Street Motors. From test drive to collecting me on the day of picking up my car. They were friendly professional very knowledgeable and made the whole process a pleasure I would like to award a 5 star rating.
Mr Banks
Ford Cheltenham
The Sales Exec was attentive in every detail and extremely patient with their endeavors to find a suitable car for me. Polite, courteous, professional approach providing absolutely excellent, 5 star plus service. Thank you for going the extra mile in devoting so much time to looking after the customer. I really appreciate your efforts and have no hesitation in recommending your service to others.
Mrs Wong
Ford Cheltenham
I would like to express my gratitude to the team at Ford Cheltenham, their level of customer care and service they had provided when I was looking to purchase my brand new car.

They were not only helpful throughout the process of my purchase but extremely knowledgeable and friendly.

I highly recommend anyone who is looking to purchase a car to visit Bristol Street Motors in Cheltenham as they made the whole experience easy and straightforward at a fantastic price.

K Rawal
Ford Cheltenham
I cannot recommend Cheltenham Ford highly enough
T Hawkins
Ford Cheltenham
I feel I received exemplary, professional and friendly customer service-in particular from the sales team at the Ford Cheltenham.

I felt like I was made to feel that I was the only person that mattered and that I was in very safe hands in what was an important decision for me.

To anyone looking for a used car look no further!
A Hayes
Ford Cheltenham
Tomorrow I pick up my new Ford Fiesta St Line and I am so excited! The Salesman and the New Car Sales Manager were so helpful, as I'd never purchased a car by myself, but they made it so simple and easy. Although being new, Mark was so knowledgeable and gave me lots of information and was also very enthusiastic. They also gave me a great finance deal which I am really pleased about. All the staff are friendly and approachable and always give you a warm welcome. I will definitely be recommending my friends and family here in the future. From one happy customer :)
E Kennedy
Ford Cheltenham
Your service department showed a quality that has almost disappeared - good manners and genuine concern - it was a pleasure to deal with them plus my car was immaculate after a wash and vacuum - full credit to that operator too!!
G Onions
Ford Cheltenham
Bought a Ford last year and the experience was superb - due mainly the salesman. When we had a problem with the car two weeks ago I rang him up and he bent over backwards to help. I took it in and after they discovered the clutch had gone, he then helped us sort out a new car . He made the transition seamless and pain free. He understood exactly what we wanted and found us the perfect car - a brand new B Max auto. If that was not enough , he loaned us his personal car for a few days till a courtesy car was available. That put him out in his private life!!! We have just picked it up and again a smooth takeover - he was thorough and painstaking to ensure all was explained to us and all paperwork completed. Thank you!!!
S Bennett
Ford Cheltenham
Just bought my third car from Bristol Street Motors Ford in Cheltenham, what a fantastic experience yet again from the Sales Executive, nothing was too much for him, today he drove me to work to collect my insurance because I decided to no do Ford insure, he then personally delivered my new car to my work with a smile on his face, making sure I was happy. The whole ream couldn't do a enough for me, making sure I could get out my finance agreement with the old car. I only looked round on the Saturday. and now I have a 12 plate Ford Fiesta on my drive. Thank you so much to Cheltenham Ford!
S Grimmiett
Ford Cheltenham