Customer Testimonials

Very professional and helpful. I would recommend to friends.

I recently had two new tyres fitted, and I was very impressed with the service that I received. Max, Peter and Paul were very friendly, helpful and knowledgeable. They explained everything clearly to us and it was a pleasure.

I wanted to express my appreciation of the good service that I received from Bristol Street Motors Ford in Macclesfield when I asked them to investigate a problem with my Ford Fusion. The problem was quickly identified as a wheel bearing problem.

A replacement wheel bearing was obtained and fitted that day under warranty and I was able to collect the car as planned. Everyone that I dealt with on the day was friendly and helpful.

I have just placed an order for a new Ford Kuga, which will be my third personal purchase from this dealership.

On this occasion I have dealt with Sales Executive Tony and the General Manager Ken along with Sales Manager Peter. I have asked Tony numerous questions and specifications over the last few days and he has never failed to call me back with the information when he said he would and is always polite and courteous, and very smart when met in person.

I can and will recommend this dealership to anyone with complete confidence as it has the quality and service others can only aspire to. Thank you to all, a first class dealership.

Yesterday I took my Mondeo to be serviced at Bristol St Macclesfield, paying for it myself after many years running a company car.

I'd like to say what an unexpectedly good experience it was start to finish. First, your pricing is transparent - the price shown on your website was the price I paid; no hidden extras. This was not my previous experience of franchised dealerships, and very welcome. Second, the personal service I received from the people I dealt with was excellent. Third, I was made aware of the complimentary roadside assistance plan which I receive as a result of the service, and is a real bonus.

I should also mention that I was impressed I was able to book online, and that the lead time was only a few days. All in all, I'm a very happy customer, will continue to use Bristol St., and will have no hesitation in recommending you to others. Please feel free to use this commendation as you wish.

I would like to take this opportunity to praise the Service department at Bristol Street Motors Ford Macclesfield, especially Simon and Gareth who not only is a fantastic Technician but his customer service skill's are second to none. Please pass on our thanks to them.

I just wanted to comment on the excellent service I received at Macclesfield Ford from the Reception & especially from the mechanic Chris.

My fiance and I purchased a Ford Focus from there at the end of May and after collecting the vehicle we had a few problems, I went straight back to the dealership to see what could be done and I have to say the sales agent Josh and the sales manager Peter were exceptionally helpful. I feel they both went out of their way to ensure I am 100% happy with my purchase and it is reassuring to know that the after sales care is of such high quality.
I would happily recommend this branch to anyone I know of who is looking to purchase a vehicle and I will be using this dealership again in the future.

Extremely happy with the way we were treated by your Sales Executive he was extremely professional, pleasant to deal with and very informative. We have been buying new cars for 25 years and and this is the best we have ever been treated. Would recommend anyone to deal with Bristol Street Motors.