Customer Testimonials

May I thank you for the warranty work done on my car recently.

The experience was very pleasant, especially Claire the Service Advisor, who looked after me very well and the valet of my car. It was totally unexpected, please pass on my thanks.

Completely satisfied with service carried out. Staff very helpful & friendly.

I must express that Bristol Street Motors was the most kind and helpful with this car especially Terry the Motability specialist. He brought the Ford Mondeo Estate to our home so we could try it in our garage before we signed up for a new one. He also phoned us regularly to give us information and he was the best help we've had over the years. The car is lovely and we are so pleased with it.

I would like to thank the body repair team for their efficient and friendly service during my recent body repair, they were all excellent from reception to the body shop. The repair was completed with little fuss and worry. Thank you.

I went into your salesroom in Morpeth, to purchase a Ford Focus for myself. I was so impressed with the service that I received, I contacted my daughter immediately and by the end of the day we had bought 2 cars. A very Happy customer!

I've just had my car repaired at your Morpeth dealership and I have to say that the service staff bent over backwards to help and make sure everything was done that could be done to have a persistent problem rectified. I was supplied with a courtesy car and contacted regularly to keep me up-dated. Brilliant service.

Just a short message to inform you of your excellent service.� We are in the process of purchasing our third Fiesta in five years.

We normally buy from Jaime who was great, but on this occasion we are dealing with your Sales Executive, he has made this purchase so easy.

He has been so helpful and friendly, everything has been thoroughly explained to us and very easy going.�He could not have done more to help us.

The main reason we are buying off him is that two years ago I had a fault on the car and I drove it to your garage at 7pm on a midweek evening.�I was leaving the car and having to wait for my daughter to pick me up.� He was finishing work and even though he lives miles from me, he offered to drive me home.�We have never forgotten this friendly gesture.
In this day and age not many people would put themselves out like that.� THANK YOU VERY MUCH.

On 31st December last year I visited Bristol Street because my Mondeo was juddering. I expected to be able to �book' my car in so that work could start after the New Year break. I was delighted to be told that diagnostics could start straight away.�

I would like to extend my thanks to Service Receptionist who kept me fully informed as to progress and your whole team who completed the necessary diagnostics, fixed the fault, serviced the car, changed the brake fluid, loaned me a car and returned my car before the end of the day.

�This was the second time in 2010 that your team provided me with outstanding service as work carried out on my car in June was also completed on time and to a high standard.

Please pass on my thanks to those individuals who worked on New Year's eve and kept this satisfied customer mobile.

The salesmen was very friendly and welcoming. Very knowledgeable and gave useful information. Good communication throughout and did his utmost best to get the car I wanted as soon as he could.

The dealer kept us informed of progress of car from day one. This was important and kept us informed so that we felt that we were involved with our car from placing the order to driving it away.

I have always used this dealership and I have no complaints at all. The salesperson is very proficient and nothing is too much of a trouble.