Customer Testimonials

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I have been dealing with Bristol Street Motors, mainly Bromley and Orpington for many, many years. Recently I was looking for a new car and the model that I wanted was in stock at Ford West Bromwich. I contacted this dealer and was very fortunate to be put in touch with the Sales Executive. I couldn't begin to recall how many cars I have bought over the years, almost all from main dealers, however the Sales Executive was the most approachable, considerate and professional of all the sales staff I have ever dealt with. We discussed all aspects of my purchase, part exchange, extras etc and whilst the Sales Executive offered gap insurance, extended warranty etc they listened to my answers and whilst making their point wasn't pushy or overbearing in any way. We quickly arrived at a deal. I have now taken delivery of the car and it is superb and exceeds my expectations, but after many years of buying Ford cars, is is sort of what I expected. What has made this transaction very special and a stand out event for me was the "buying experience" and for this I thank the Sales Executive. So easy to deal with, so responsive to any question or query and completely professional whilst remaining very friendly. Please feel free to pass these comments on to the Sales Executive. Many thanks
Mr Cornwell
Ford West Bromwich
You have star in your Service Department. The service Advisor is very nice and helps me a lot.
Mr Singh
Ford West Bromwich
I found the Motability specialist very helpful, professional, excellent customer service. They also explained everything very clearly. I am loving my new Fiesta, was definitely the right choice. Out of 5 showrooms I had visited Bristol Street was the best by 100%.
Miss Franks
Ford West Bromwich
We have just collected our new motability car from the West Bromwich dealership. I can't praise the sales exec enough. Their service was excellent. They went above and beyond to help us and always with a smile . They were helpful and knowledgeable throughout the process and their communication was great. We are very pleased with the car and the sales exec was a star. Thank you.
Mrs Shute
Ford West Bromwich
I would like to say how happy we were with the sales execs professional service to us in buying the Ford .They were very helpful and explained that the part to be replaced was not done due to them being sent the wrong part. They said he would go out of their way to pick up the car and return on completion. We will recommend your service to our friends and family.
Mrs Pye
Ford West Bromwich
Was helped greatly by used car sales person who made sure I knew what was happening through the issues. Thanks again to them before I became one of those angry customers you hear of.
Mr Foster
Ford West Bromwich
The sales executive I dealt with always gives my self exceptional service. I would like to nominate him as an exceptional employee. All the staff at Bristol Street Motors West Bromwich are really great that my wife and myself have bought Ford cars for years!
J Taylor
Ford West Bromwich
Excellent service from the West Bromwich team. I had an issue with the ford sync on my car, which was quickly resolved for me with a new setup and demonstration by a Service Advisor. Thanks very much.
J Cleary
Ford West Bromwich
Excellent service for the sales team at the West Bromwich branch, always helpful and a great service. I will always recommend this team and I will be returning.
Anonymous
Ford West Bromwich
I would like to compliment your dealership. I was treated with respect and courtesy during the time I had my car through disability. I dealt with the Sales Executive there at the time, who was absolutely fantastic and delightful I cannot praise her enough! Thank you so much.
T Finch
Ford West Bromwich
Just wanted to say thanks for all your help and your staff.
My touch screen is now working and I received my cheque from Bristol Street.
I will and I have recommend people to come to Bristol Street West Bromwich for a new or used cars, your service and after care is extremely professional.
The Advisor in service is a credit to Bristol Street, he kept me informed at all times, even when the news wasn't so good, which in my opinion is a very good quality.
I am totally loving my car 100% now.
Thanks again to all the staff the West Bromwhich.
T Goode
Ford West Bromwich
My Ford Kuga runs smooth like new!!! thanks @bristolstreetMotors West Bromwich for taking care of it on its 2nd year service.
Rice
Ford West Bromwich