Customer Testimonials

Showing 1 to 12 of 98 testimonials that match your search

Just to say what wonderful service I've had from the Sales Executive at Worcester - both pre and after sale. There is nothing that they haven't been helpful with - extremely knowledgeable and explained everything really well. This is the fourth car I've bought from Bristol Street and they have certainly gone above and beyond my expectations. Well done!
Mr Lowrie
Ford Worcester
Brilliant service from front office team, absolutely spot on.
Mr Chapman
Ford Worcester
The Sales Exec was highly professional and courteous and went the extra mile to help.
Mr Maruska
Ford Worcester
I will generally only comment on customer services if I feel it's fine above and beyond what is expected as good standard expected levels of service - and this is one of those instances where I believe customer service has exceeded expectations. Particular thanks go to the Sales Executive who arranged for me to sign my documents at Redditch Ford and then deliver my car to my home the following day because I was unable to attend the Worcester branch to sign and collect my new car as first planned due to my daughter falling ill. He also kindly transferred some of the items from my old car to my new one as I was unable to do this with my daughter being poorly but I also needed to get her to the Doctors so needed the car seat fitting etc. Please pass on my thanks.
T Baylis-Smith
Ford Worcester
Thank you to all the staff at this dealership, they have all pulled out the stops!
M Travis
Ford Worcester
I would like to thank the salesmen at this dealership. I have received brilliant service from this dealership, They were all professional, experienced and caring, Thank you.
J Lander Clarke
Ford Worcester
Had my car serviced and could not wish for more pleasant staff very helpful and always eager to help you with what ever your question or problem you have excellent service I have NO problem in recommending this dealership to my friends & family.
S Vernum
Ford Worcester
Had my car serviced and could not wish for more pleasant staff very helpful and always eager to help you with what ever your question or problem you have excellent service

I have NO problem in recommending Ford Worcester to my friends & family
S Paul
Ford Worcester
I am very delighted with the service provided by this dealership. Excellent customer service.
P Candler
Ford Worcester
The service team have gone out of their way to help me. Thanks! I am now back on the road.
R Burse
Ford Worcester
I would like to make you aware of the great staff you have working at Worchester. The Sales Executive there informed me he did not work in the commercial department but was willing to help and organised a meeting. When we arrived at Worchester we where made to feel extremely welcome and offered refreshments. He then allowed us to view the Van in our own time before we got down to negotiations. During this process we found him to be extremely friendly and helpful. He then gave us time to reflect on the offer before making our final decision. It was due to the service which him and the team provided that finalised our decision and we purchased the Van. I would just like to thank these guys for a smooth and pleasant transaction.
D Rogers
Ford Worcester
I would like to say a very big Thank you to Bristol Street Motors, Ford, Worcester branch. I have recently received a ford C-Max through the motability scheme. The salesman who dealt with us was excellent, he explained about the scheme,what vehicles that were available to us, showed us the different vehicles and didn't push us towards any decision. We finally picked a vehicle we liked and he sorted all the paperwork, and kept us up to date with phone calls on when the collection date would be.(which was very quick). We have had the vehicle for a couple of weeks and are very, very happy with it, and even had a phone call from him to check we are still happy and nothing is wrong. A very polite courteous salesman and an even happier customer.
P Brewer
Ford Worcester