A message from Robert Forrester, CEO of Vertu Motors plc.

Customer Testimonials

Showing 1 to 10 of the first 500 testimonials that match your search

I had a concern about the service contract. The manager dealt with the issue, listened, reported back and resolved the matter. They also apologised for a short delay and responded on a Saturday initially as they had been unable to deal with the matter during the week. I would be grateful if you would express my thanks for their excellent service.
Mr Saldanha
Ford Glasgow
The Sales Exec was highly professional and courteous and went the extra mile to help.
Mr Maruska
Ford Worcester
I visited your Stoke branch as I had seen a car I liked on the website. The vehicle in question was not on the forecourt but was quickly located by your sales person. The Sales Exec offered a very professional, friendly and knowledgeable approach and I didnít feel pressured in any way. An excellent ambassador for your company and I would purchase a vehicle from the branch in future because of the brilliant service and seamless process.
Mrs Lunt
Ford Stoke
The Sales Exec was attentive in every detail and extremely patient with their endeavors to find a suitable car for me. Polite, courteous, professional approach providing absolutely excellent, 5 star plus service. Thank you for going the extra mile in devoting so much time to looking after the customer. I really appreciate your efforts and have no hesitation in recommending your service to others.
Mrs Wong
Ford Cheltenham
Bristol street Redditch amazing customer service! I will never take my car anywhere else 5 star service thanks guys!
Miss Atkins
Ford Redditch
Thank you to the Sales Exec, I felt comfortable and was happy with the helpful and profession service.
Mrs Thomson
Ford Bromley
I would like to thank the Sales Executive for the organisation and professional ways they dealt with my new motability car that I collected yesterday, a credit to the company and I will be back again as I wouldn't go anywhere else now.
Mrs Latta
Ford Hamilton
Excellent customer service and response from Sales Team in organising a new Focus. Problems with delivery, beyond their control, were efficiently handled. Care and time were taken in familiarising me with a new automatic and its many features.
Mr Chacksfield
Ford Shirley
The whole experience was very good and communication was excellent. I was kept up to date with what was happening and when I picked my new car the hand over was dealt with smoothly. Very professional, helpful and everything was explained well.
Miss Leonard
Ford Hamilton
Brilliant service, the Sales Executive whom I dealt with was extremely helpful.
R Miller
Ford Stoke