I had a concern about the service contract. The manager dealt with the issue, listened, reported back and resolved the matter. They also apologised for a short delay and responded on a Saturday initially as they had been unable to deal with the matter during the week. I would be grateful if you would express my thanks for their excellent service.
The Sales Exec was highly professional and courteous and went the extra mile to help.
I visited your Stoke branch as I had seen a car I liked on the website. The vehicle in question was not on the forecourt but was quickly located by your sales person. The Sales Exec offered a very professional, friendly and knowledgeable approach and I didnít feel pressured in any way. An excellent ambassador for your company and I would purchase a vehicle from the branch in future because of the brilliant service and seamless process.
The Sales Exec was attentive in every detail and extremely patient with their endeavors to find a suitable car for me. Polite, courteous, professional approach providing absolutely excellent, 5 star plus service. Thank you for going the extra mile in devoting so much time to looking after the customer. I really appreciate your efforts and have no hesitation in recommending your service to others.
Bristol street Redditch amazing customer service! I will never take my car anywhere else 5 star service thanks guys!
Thank you to the Sales Exec, I felt comfortable and was happy with the helpful and profession service.
I would like to thank the Sales Executive for the organisation and professional ways they dealt with my new motability car that I collected yesterday, a credit to the company and I will be back again as I wouldn't go anywhere else now.
Excellent customer service and response from Sales Team in organising a new Focus. Problems with delivery, beyond their control, were efficiently handled. Care and time were taken in familiarising me with a new automatic and its many features.
The whole experience was very good and communication was excellent. I was kept up to date with what was happening and when I picked my new car the hand over was dealt with smoothly. Very professional, helpful and everything was explained well.
Brilliant service, the Sales Executive whom I dealt with was extremely helpful.