Excellent customer service and response from Sales Team in organising a new Focus. Problems with delivery, beyond their control, were efficiently handled. Care and time were taken in familiarising me with a new automatic and its many features.
The whole experience was very good and communication was excellent. I was kept up to date with what was happening and when I picked my new car the hand over was dealt with smoothly. Very professional, helpful and everything was explained well.
Brilliant service, the Sales Executive whom I dealt with was extremely helpful.
The sales executive I dealt with was very good, not pushy, relaxed, and I felt that he went a little bit further to send us a video of the car we were interested in. This really helped! A personalised video, not just a general one and it made us feel that he had done a good job in sorting the car out for us and not just selling it!
I came in to renew my car through PCP, the sales executive who dealt with me was friendly, helpful and knowledgeable. I always come here due to the brilliant service I always receive.
The sales executive I dealt with always gives my self exceptional service. I would like to nominate him as an exceptional employee. All the staff at Bristol Street Motors West Bromwich are really great that my wife and myself have bought Ford cars for years!
Ford West Bromwich
We had a excellent sales executive, he welcomed us with open arms after our travel from South East London. Tea and Coffee was offered on arrival, even the main manager greeted us.
I just wanted to say a huge thank you to everyone for getting my car done and ready in time. Everyone was so understanding. Thanks again
I had an excellent, fast and easy service at the Bristol Street Motors Stafford branch. He made the whole process of buying a car easy and made sure I understood every step along the way without being pressured. Would highly recommend to anyone looking to buy a new or used car.
A big thank you to General Manager at Stafford who sorted a problem which we had with our Focus after it had been serviced.Well done.