Customer Testimonials

Showing 1 to 12 of 25 testimonials that match your search

This is my fourth Honda CRV all purchased from your Sunderland dealership. Once again the service from start to finish has been exemplary, from ordering to collection. Special thanks to the Sales Executive, who went the extra mile to ensure all aspects of the sale went smoothly and efficiently. The deal I received was more than fair and everything was done to ensure the buying experience was hassle free. My thanks to the Branch Manager and Business Manager whose contributions were positive and helpful. The car is amazing and it matches the service given by the Sunderland team. Please pass on our thanks and appreciation.
Mr Thompson
Honda Sunderland
Just picked up my new Honda Civic after trading in my old car. Great service from beginning to end. Thanks to all at Vertu Honda Sunderland.
Mr Hadwin
Honda Sunderland
I have received excellent service from the staff at this dealership, who made me feel very welcome and felt at ease when purchasing a new vehicle.

K Robinson
Honda Sunderland
We have just picked up our car from Honda Sunderland after it's first service.

The service we received from first telephone contact to bringing our car home was absolutely fantastic. Everyone we had contact with was professional but most of all extremely friendly.

Thank you for your wonderful service.


D Hewitt
Honda Sunderland
The experience at Vertu Honda Sunderland was fantastic because the staff a extremely helpful!
K Rogers
Honda Sunderland
I would like to give thanks and praise for the wonderful experience I had picking up my new car. All the staff in the garage are so friendly and committed to the cause of keeping the customer happy. My Salesman was really great, helpful, correct manner and genuinely ensured that all concerns were addressed. Well Done to All!!
D Profit
Honda Sunderland
I am not sure where to find your customer survey but just to let you know that the care and service I received on Thursday 20/10/16 was one of the best experiences I ever had, in connection to the motor trade. My Jazz had been call in for a repair to the airbags, at no charge to myself.

The lovely receptionist was very welcoming , efficient and friendly and the driver of the customer services vehicle was kind and helpful. When a small problem arose they kept me informed and made sure I was happy to wait a little bit longer than expected.

Due to the distance of the Honda dealership from my home village, we use a local garage for our cars. It is within walking distance from our home or to the train station . If these was not such a convenient arrangement I would definitely use your services again
H Dodd
Honda Sunderland
Following a problem I had recently with my car, I would like to put on record my sincere thanks to the service team who resolved my problem and gave a quality of service I have never experienced before from a garage in over 56 years of motoring.
J Howard
Honda Sunderland
This week we visited Honda Sunderland with a view to buying a second hand car. when we called in we found they had just, that day, taken in a Vauxhall Zafira which was everything we wanted. The Sales Executive approached us, found out what we wanted, our price range and when. He showed us the car and organised the test drive. All was good, from there on he guided us through the financing, various schemes and other aspects. The deal was struck without any grief or hassle. since then we have been treated regally by all members of staff, be they reception, Sales, Hand Over or Service. Nothing seemed to be an issue for all we were involved with, Well pleased with everything at Sunderland Honda, and we have a great car which enhances our family life. Thank you!
P Brannan
Honda Sunderland
Your sales executive was always pleasant, friendly, happy to help and knowledgeable. Not once did I ever feel pressured, uncomfortable, uninformed or unhappy with the service I received, and I feel that he is a credit to your dealership and also your company.
C Cooke
Honda Sunderland
I cannot rate the Servicing Team at Bristol Street Motors Sunderland highly enough. I had my car serviced a couple of months ago and the service I received was exemplary. Everyone I spoke to was helpful and polite, car picked up and dropped off when promised, a full clean - the whole nine yards. This week I encountered a problem with my alarm and they have excelled again. Liaising with Tech Support at Honda they have gone through the car with a fine toothcomb. This quality is part of the reason I went back to a Honda for my latest car but the dealership here in Sunderland is superb. I would not hesitate to recommend the brand and this particular dealership to anyone. Thank you.
S Brunt
Honda Sunderland
Thank you for an excellent service today you certainly lived up to your mission statement. It does not get any better than this. Many thanks
M Conroy
Honda Sunderland