Showing 31 to 42 of 355 testimonials that match your search
As per usual at Macklin Motors Service Department, great customer service, polite, friendly and very knowledgeable.
I was not an easy man to please, however, yesterday was a whole new ball game. I want to take this opportunity to thank all whom I dealt with, including the cleaner. They are all an asset to Macklin Motors. Once again, thank you
I would like to express my gratitude and thanks to the service team for the way they handled my warranty claim with my Qashqai . Unfortunately I was hospitalised while my car was being stripped down and assessed for repair of which I relayed my situation to the service team. I was told not to worry and reassured that everything would be taken care of with my car. I now have the car back fully repaired and valeted, once again a big thank you.
Big thank you to the Sales Executive at Nissan Sheffield, went beyond my expectations with their level of customer service. Friendly, polite and a joy to deal with, will definitely recommend them to anyone looking for a new or used car.
Excellent service. Allowed drop off of car night before work to be done. All work completed as arranged and collected same day well done.
The level of customer service the sales executive provided was astonishing. They made the process so easy. I called them so many times during the process but they were always happy to sort out my queries and maintained great patience and understanding, I am quite a needy customer. Also a quick mention of the Business Manager. They made sure we were all happy after the process and double checked to make sure I was taking full advantage of your package extras such as the service plan. The Sales Executive called a few days after the sale too, to make sure we were happy, which was a nice touch. Please pass on our thanks to them and let them know that they single handily changed my view of Sales Executives forever with their 5 star customer service and attentiveness. I will now be recommending the business in Sheffield from now on! Long story short: great Car buying experience due them and their customer service.
The service we received was excellent from all sales staff. Thanks again very satisfied with our Kia Soul.
I am writing to compliment a member of your staff for exceptional customer service. Today I needed to bring my motability car in for the air conditioning. The service advisor acted with the normal excellent customer service of all Bristol Street Motors staff, however they stood out from the rest for their compassion. I use a walking stick and we had to walk to my own car for the visual check then back to the courtesy car. They made a point of asking me if I needed a break in walking. They did this without making me feel pitied. This is the first time anyone has actually taken the time to understand my mobility issues in that way and I truly appreciated it. What may seem a little thing to some can mean a great deal to someone else. I would be grateful if you could pass on my thanks and appreciation to the Service Advisor and their manager. I am also very impressed at how all staff there are taking sanitisation so seriously. I have not seen the same level anywhere else. Bristol Street Motors Bradford is to be commended.
I'm an essential worker so I could only get to the dealership around close of business. My Sales Executive was very helpful and patiently advised what I needed to do at each stage until I picked up my car. They used all means possible; electronic, telephone calls, text messages etc to answer my numerous queries because this is my first buying a new car. I felt supported and listened to in the process. The Sales Executive ensured his Manager kept communication going even when he went on leave. Both members of staff provided excellent service offering me a great buying experience!
Had my car in for servicing last week, just want to say how efficient the whole process was and excellent customer service. Thank you.
I had reason to visit the parts department several times recently, I have been served by a Parts Advisor, they could not have been more helpful. They are a credit to your business.
The Sales Executive has been absolutely amazing from start to finish. Responding to me at 9/10pm on a Friday night. Best customer service I have received from any company for such a long time. They are a real asset. Thanks :-)