Customer Testimonials

I needed a copy invoice and it was sent very quickly, despite me not having the Invoice number. Thank you.

Came in 28.1.20 as always amazing service quick efficient professional and just great customer services. From the team who do the service, to the people who book it in. My biggest shout is always the cleaning crew who always make my car look amazing. Front desk sales and cleaning crew and service crew are the best I have ever had and Bristol street rock.
So thank you all for all you do when I come in for a service and when I come in to change my car every three years I have platinum services from you all. I Love it. You are all lovely.

I would like to thank the Sales Exec so much for all they have done! Also a big thank you to all the team who repaired my car! Kind regards

Brilliant and quick service very polite and helpful staff

Great service 10/10.

Very good service from this dealership.

The customer service we received was excellent. The Sales Executive called us every other day with updates. She treated us as if we were the only customers she had. She seemed genuinely concerned about us and our car. She is an asset to your company. Everyone in the branch we dealt with were also very polite and friendly.

The salesman was amazing! Very polite, knowledgeable, and patient, and really takes time with you as a customer to make sure you are 100% happy. He always rang back as promptly as possible when we left messages for him and he was a genuinely funny, happy, and very helpful salesman. He was also great with our 3 year old son, offering him ice cream, drinks, and a colouring book! Overall, fantastic experience and when we want another car we will be in to see him.

I find myself returning to Bristol Street Harlow and their service team for a service. Once again, I am met with a warm smile, cheery hello and welcome from a lovely sales executive. She is certainly a star of your organisation. She quickly books me in and checks over the car. Shown to waiting area and coffee made. Whilst waiting numerous staff members from the general manager to sales staff say hi and stop for a chat despite being busy. Certainly a friendly dealership. She keeps me informed and updated of the progress of my service as I had elected to wait. Service complete and a couple of small issues. All expertly explained and broken down. She even managed to get the additional work done on my car there and then saving me another visit. Very happy customer. This is car number 5 from Harlow and there will certainly be number 6 at some point. Well done to the whole team!

I just wanted to say how overly impressed I was with the service I received at the Harlow Garage. I was dealt with a great Sales executive, he done everything in his power to help me with my situation. I told him my budget, to which he worked his magic, and I got a fabulous new car. I always felt comfortable around him and he made me feel very much at ease. He got me the best price he could for my trade in, and with the new car itself. Very friendly, helpful and knowledgeable young man. He also informed me about a service plan you do, which I took up straight away. I wouldn't hesitate to recommended a friends to go to this garage. Best experience I had when buying a car. Thank you.

I found my recent experience with Alex as positive, caring, informative and friendly. The customer was very impressed with the service valet and the personal attention.

I met Richard and I found him personable, extremely helpful and a positive role model for your company. Despite his busy work schedule he has made time for me and ensured all matters were dealt with immediately. Whilst writing I wanted to put on record my gratitude to Matthew in your Harlow service team, again he provided me with exceptional customer service. Finally Alex a new member of the team. She is an absolute star. She will go far in your organisation. She has exceptional customer service skills. She is an absolute pleasure to deal with and a credit to you. I write this exceptionally happy. Well done Richard, Matthew and Alex. Thank you.