Customer Testimonials

Would like to thank Sales Executive and Sales Manager for all their help with us buying or Renault Zoe. We are really pleased with it and would buy from them again. Thank you.

The Sales Executive for the purchase of my son's 1st car, their customer service approach was excellent. They were very friendly and knowledgeable about the car and we never felt pushed into purchasing. They even gave us a follow up call to see if my son had past his test which thankfully he did (1st time). He loves his Renault Clio.

I dealt with two Sales Executives and found them honest and helpful. When an unexpected incident occurred they did everything they could leaving nothing to chance to ensure I had a positive experience in purchasing my new car. Well done to both for great customer care and looking forward to returning in due course for our annual service.

We visited Bristol Street Motors Derby on Wednesday 8th July to view a Renault Captur, our appointment was made and the sales executive greeted us with a smile, gave us all the information we needed and left us in peace to view the car which we decided to purchase. They were bright and cheerful and was a pleasure to deal with. They kept in touch with us via email before collection, and also when we had left with the car. Our experience at Derby Renault was an absolute delight.

The Sales Execs were both really helpful, not pushy and provided good information.

The Service I received at Bristol Street Motors, Derby was fantastic
I would recommend you to everyone and don't want to go anywhere else!

fantastic service from your Renault Derby branch on Saturday and today on collection of our new car!

Fantastic service from Matt at Bristol Street Motors Renault Derby.

I would like to pass on my compliments to the team at Renault Derby for assisting me in my recent cars' catastrophic engine failure.
Although the car has been at the dealership for a some time, I have been constantly kept in the loop with developments and the Service Manager has been a consummate professional.
I am glad that I have taken my business to the right business.

In appreciation.

Just bought a new family car from Bristol Street Motors Derby. The Sales Manager was fantastic in helping me choose the right car for what I needed. Fantastic service all round!

I just wanted to write a little note about the experience I received from Bristol Street Motors recently with the purchase of my new car.

I saw a great deal online and made contact with their Online Sales Department up in Newcastle. They put me in touch with my local Renault Dealership which was in Derby. I was contacted by their General Sales Manager Andrew who went through the whole order process with me via telephone. The vehicle I wanted was sourced immediately and was available for me to collect.

Upon day of collection I arrived at the dealer and was greeted by Andrew who had a brief chat with me about my new car and thanked me for purchasing from Bristol Street Motors. I was then handed over to a Sales Advisor called Tom. Tom spent a good hour with me going over the paperwork and my agreement and the package that is included in my 4 year agreement. The covers were then taken off my new car in the middle of the showroom and Tom proceeded to go through everything I needed to know about my new car.
Considering that Tom was not the Sales Advisor for the vehicle and was not getting the commission for the sale, I couldn't believe how much time he had for me.

Overall, the experience I have received from Bristol Street Motors Renault in Derby has been next to none, I would recommend them to anyone and will almost surely use them again in the future. Andrew and Tom provided the best service I have ever experienced from any dealer network before. It's always too easy to criticise when people receive a bad service, and all too often people are not recognised when they have done a great job. Andrew and Tom are great ambassadors of the Bristol Street Motors brand and should be recognised for the job they do and service they provide!