Very satisfied with my first service experience with this Renault dealer.
Just like to say how I appreciated the service and effort shown to me by your Sales Executive on the recent purchase of my Dacia Sandero. After telling them my budget and what I was looking for it did not take long for them to find the car in the colour I wanted, everything was signed and sorted within a few days and I took possession four days after, cannot ask for better service than that.
Exceptional Sales Executive at Renault Gloucester. Polite, courteous, knowledgeable and patient! A true asset to BSM! Although I signed an agreement to buy a Renault Kadjar - the following morning I had to cancel the agreement for personal reasons. He was so understanding, moreover - he allowed me the use of his Kadjar the previous day for a whole hour to test drive, as I was very anxious about driving a new car - He was amazingly understanding. You have got to raise this guy's salary! Seriously - a real asset to you he is!
I would not hesitate in going back to this dealership if we ever need another car the team are so very friendly. Out of all the cars we have purchased this has to be the best ever.
Hi, I would like to express my thanks to sales executives with their help and assistance that was given to my wife and I. He was very helpful and gave all the info we needed.
We have just brought our new car home and are so so pleased with it.
There was no hard sell, just the perfect car at a reasonable price. We couldn't be happier and just wanted to pass on our thanks!
I would like to thank the sales team who have helped me. Their warm welcome and customer service was lovely.
They really listened to my concerns and followed through and I am very grateful.
I would also like to send my thanks to the Technicians who looked at my car a very polite gentleman who ensured my questions were answered. I cannot thank both these people enough
I would like to give some possitive feedback to my salesman. He went above and beyond what was nessesary and made me and my partner very welcome every step of the way. One of the things that really stood out was the attention to detail and always being kept up to date with what was going on with the car and even just to see how we were. I will most definitely be recommending others to seek business with yourselves.
I received excellent customer service at your Gloucester dealership. It was my first time buying a new car and you made the whole experience so easy and stress free. I know nothing about cars and I asked so many stupid questions but you were so patient with me and made me feel at ease. I am over the moon with my new car. I have not got one negative comment to say about my whole experience. Very professional but friendly so I didn't feel pressured at all, everything was my decision. Everyone who I spoke to was very friendly and the atmosphere was really good. I would highly recommend this dealership to any one of my friends or family.
I had fantastic customer service in purchasing my used car. From the moment of first sitting down to discuss what I was looking to purchase, they were very attentive, friendly, and moreover, listened to what my requirements I was delighted when everything was signed and he advised that I could pick the car up the following Saturday. In my opinion, the salesman is a great asset to your sales team, and I am truly thankful for all his efforts in ensuring my car was to a satisfactory standard.