A message from Robert Forrester, CEO of Vertu Motors plc.

Customer Testimonials

Showing 1 to 10 of 92 testimonials that match your search

We visited Bristol Street Motors Derby on Wednesday 8th July to view a Renault Captur, our appointment was made and the sales executive greeted us with a smile, gave us all the information we needed and left us in peace to view the car which we decided to purchase. They were bright and cheerful and was a pleasure to deal with. They kept in touch with us via email before collection, and also when we had left with the car. Our experience at Derby Renault was an absolute delight.
Mrs Litchfield
Renault Derby
I called in to view and test drive a Toyota RAV4 on Sunday 5th July at your Renault/Dacia dealership in Bradford and received such an exceptional service from the Sales Executive and their manager, I must express this here on your customer feedback portal. Although technically I'm not a customer yet, I wanted to convey my gratitude for all the help both the Sales Executive and Manager gave me and my wife when we were discussing our options. As soon as I get the time away from work to discuss this further with my wife, we will be returning to give the Sales Executive and Manager our business! Yours sincerely, Glyn & Andrea Wordsworth
Mr Wordsworth
Renault Bradford
I would like to say the sales exec was so helpful. They were so kind and helped me though the process and put me at ease. Their customer service skills are amazing. I will definitely recommend Bristol Motors.
Mrs Tucker
Renault Exeter
The Sales Exec was fantastic throughout the whole process. Thank you so much.
Mr Young
Renault Exeter
I would like to thank the Sales Exex for the service provided. I have recently bought a Renault Clio and traded in my old car. The Sales Exec was down to earth, answered all my questions and organised the collection of my new car very quick and convenient for me. I would highly recommend Bristol Street Motors Bradford.
Mrs Webster
Renault Bradford
Just needed to say what fantastic customer service I received, buying a new van very easy and stress free. Excellent sales service nothing was too much trouble. One very happy customer.
Mr Smith
Renault Mansfield
My car was picked up from my home address at approx 8.30am as previously arranged. Within a few hours my car had been returned to myself after being diagnostically checked, issues dealt with, cleaned inside and out and I had received a detailed video of work completed. This is most impressive and I would like to give feedback as I feel the garage went above and beyond. Every member of the team ie the initial booking in, the technician and driver were all exceptional. Bravo ! please ensure all respective parties are deservedly praised ! Thank you all very very much !!
Mr Rosam
Renault Nottingham
I would like to say a big thank you to the parts department who could have not been more helpful to me.
Mr Smith
Renault Exeter
We have just purchased a van from you. We were looked after by your Sales Executive who was exceptional from start to finish. Thank you very much.
Mr Wells
Renault Gloucester
I have dealt with BSM over 3 times on different vehicles. I have never had any problems buying or part exchanging through them. They give very good prices and customer service and were always on the end of the phone if I had any questions! Would recommend to anyone looking to buy or sell.
Miss Ahmed
Renault Exeter