Customer Testimonials

I just wanted to pass on our Thanks to the team at Seat Derby, We have been regular customers there for many years and this is due to the exceptional customer service provided. The team are approachable, knowledgeable and friendly building trusting relationships. We were fortunate to purchase our new car with no hassle, no hard sell and with ease and that is all down to the exceptional team operating in this dealership, going above and beyond to ensure we as customers have a 5* plus service and experience!

We have purchased a few cars from this dealership - and in fact 2 in the past year or so. The Sales Executive has been absolutely excellent. They have been very proactive, helped with things, and has given excellent service. They are an asset to your business. With best wishes.

The Sales Exec was patient and helpful throughout which really helped me finally take the plunge! Thank you to the Sales Exec for their patience and willingness to go above and beyond to help me get everything sorted! I would whole heartedly recommend the team at Seat Derby to anyone and everyone in the future!

This is the first time we've stepped into a Seat showroom, from start to finish we were greeted politely, promptly and professionally. We came in to look at a Tarraco as part of the mobility package, we were explained in detail how it worked and the options available to us. The staff were extremely helpful and I believe they did go above and behind making our experience as stress free as possible. We decided very early on with the car they showed us and its benefits but we didn't want anyone to miss the truly fabulous customer service we received over the last 2 weeks.

Found the car online, rang up Bristol Street Motors and from the first contact to picking up our second hand car, all we can say that the service we received was excellent. The Sales Executive was brilliant, every question we asked was answered and nothing was to much trouble. Certainly a credit to the sales team at Bristol Seat Derby. Would highly recommend buying a car from this dealership.

Wanted to change our car, went to our trusted SEAT Derby, spoke the Sales Executive and they did an outstanding job. Fantastic service all our questions were answered and our expectations surpassed. I would highly recommend this dealership.

I have just been in today and signed up for a Service Plan and told the Service Department I had a problem with connecting my phone to the radio. They spoke to a technician who came out with me and ran discussed the issue, it was not a problem he could solve as I needed a Jack lead but the help and advice he gave me was second to none, nothing was to much trouble and he is a credit to you thanks a lot, your a star!

The service we received was tremendous, staff were extremely friendly, and everyone at the garage seemed to go out of their way to be helpful to us and assist us with the necessary information.

Thanks!

I was very happy with the service I received at SEAT Derby! The Salesman was an absolute star and answered all my questions and queries I had. He's fantastic. All the staff were very friendly and helpful :)

Myself and wife came into SEAT looking for a new vehicle at Seat Derby. We have dealt with this dealership before and purchased a vehicle from them, and the same salesman was available to speak to us. He gave us 110% customer service, and ensured our needs were met. We have once again had a great deal from SEAT. We will definitely be returning to seat to once again to arrange a great deal. We will also be recommending SEAT. Superb service. Thank you

From choosing to go with Vertu whilst online right through to the delivery of my Gorgeous Seat Leon FR in Allor blue was amongst the best customer service I've experienced in my 49 years. To have my new car well within 3 weeks was impressive however the fleet manager from Derby Seat was just a joy to deal with, once he made initial contact we spoke & e mailed quite regularly & he kept me right every step of the way with a 'nothing's too much bother' attitude & a smile on his face(you can tell over the phone)The delivery date didn't go quite to plan due to the midlands rail network having issues however he told me to 'leave it with him' & within an Hour he had waved his magic wand & arranged to get my Leon delivered within 24 hours of the original date which was impressive due to unforeseen circumstances. He had arranged for my car to be outside my door by 8am the following morning which I was excited about then the driver phoned to confirm he was going to be leaving derby early to get to me in Newcastle by 8am, his manner was professional & he was lovely by the way, he turned up bang on time dressed immaculately with a shirt & tie on(just driven 230 miles!)& with a big smile & firm handshake for his customer, he enjoyed his cup of tea & was on his way, car is Superb. I am bowled over by the Quality & Genuineness of the customer service I received firstly by Vertu at Team Valley but Especially by the Sales Executive at Bristol Street Seat Derby and the delivery driver, please could you pass on my 'Thumbs Up' & sincere thank you from me as I'm So Impressed with the whole Enjoyable experience, Congratulations.

At Seat Derby the Sales Executive who assisted me was easy to talk to, and the after care service was good too. I am glad I got my finance through Bristol Street Motors and in my eyes highly recommended.