Customer Testimonials

Highly efficient second year service of my Citigo at BSM Darlington. I'm duly grateful to all the staff who worked on my car and dealt with me, also thank you for such a friendly welcome.

The team are so friendly and helpful and honest. I never felt pushed into anything or obligated to purchase and everything was explained clearly. The showroom is amazingly bright and well kept too. From Darlington station it's a short bus journey on the number 2. As for the car? I couldn't be happier. The sound system is worth the purchase in itself. Thank you Skoda Darlington.

Just received great customer service from the Guys from your Durham store!

I was recommended by a work colleague to use Skoda Darlington due to the brilliant customer service she had received. The Salesman who dealt with us was very friendly but professional and very helpful in finding my used car at another Bristol Street Motors garage. The car was ready on time and then when there was some previous damage discovered when the car arrived at Darlington it was arranged for a courtesy car to be provided while the repair was done. I have been very impressed with the service received and I will certainly recommend to anyone in the future. My colleague also received �50 for recommendation which she was thrilled about!! Thank you very much.

I took delivery of my new Skoda Rapid Spaceback yesterday, with which I am more than pleased. I must compliment the team at Skoda McMullen Rd, Darlington for their personal and professional attention from the moment I first started looking for a new car and my visit to the showroom.

A special mention for thier understanding and availability from the moment we met to the moment I picked up the car. For me what made the difference compared to other car showrooms was I was given the space to choose and ask questions without any pressure to buy. I visited Skoda because of a recommendation from a friend in Ireland part tongue in cheek. But I came away with the car that fits my needs [looks good and is a very comfortable drive] and the whole experience was very positive.

A very pleased customer.
Regards

I wish to place on record the first class service afforded to me by a lady and member of your sales team in Darlington Skoda Her product knowledge and consideration towards me in buying my new car was second to none, in fact she is a credit to your organisation, her attenuation to detail was in fact a breath of fresh air. At a time when some like to complain about the smallest of matters, I thought it only right to bring to your notice this person who was not only kind and understand, given my age, but also a person that was willing to take her time going over every aspect of the sale with me including explaining every part of my new car. I hope you would be kind enough to bring my comments to her notice along with my thanks for her help, consideration and smile.

Excellent service recommend to anyone who likes stress free no hassle service. Special shout for to the assistant who went the extra mile.

Thank you for a most enjoyable and efficient experience yesterday purchasing my Skoda Fabia yesterday.

We collected our Skoda Yeti 4x4 today from Skoda at Darlington. The whole experience was great from the viewing to being kept in touch right up to finding out the car had been delivered nearly 5 weeks early. We are delighted with the car and would highly recommend both the Sales Executive and Bristol Street Motors Darlington. Great work

Working in retail myself I know how important customer service is...I visited your Darlington branch today for a service and mot...I have to say the service was phenomenal...I had a courtesy car given and being an automatic I couldn't even get it out of the parking bay (much to my annoyance and embarrassment) let alone drive 16 miles to get to work..the girl who dealt with me offered for someone to take me to work and pick me up...grateful was an understatement...a Salesman took me to work and picked me up..what a pleasant young man he was..i would like them to be recognised for the awesome service they gave...a credit to your branch

So happy with my Skod Rapid Spaceback. Bought it from Bristol Street Motors Skoda Darlington. Thank you for your service.

It's now been a couple of weeks since my father took delivery of a new Skoda Yeti from yourselves. My father and I would like to thank you very much for your great, personable and professional service. My parents are extremely happy with their new vehicle and would have no hesitation at recommending you and Bristol St Motors in the future.