Customer Testimonials

Showing 1 to 12 of 57 testimonials that match your search

The standard of customer service and help by the General Manager at this branch is well above the call of duty. Personally, I think they should get some personal acknowledgement for all of their help to us.
Mrs Gledhill
Vauxhall Durham
Excellent service, very happy with my new car! Thank you so much to the General Manager and the team for their help with my new car.
Miss Hardy
Vauxhall Durham
The General Manager has contacted me regarding my concern about discounts. Everything has been sorted out to my satisfaction thanks to the efforts of the General Manager who, was very helpful and courteous indeed. Thank you very much Carol Hamilton
Mrs Hamilton
Vauxhall Durham
I would like to say a special thank you to the Sales Executive at Bristol Street Durham. They were friendly efficient and helpful when we recently purchased our new car. A real credit to the company and one of the reasons we would definitely return to Bristol Street Durham in the future.
Mrs Metcalfe
Vauxhall Durham
Enquired online about purchasing the car and a sales exec called me the next morning. They were fantastic and talked me through everything. Obviously I can't collect my new car yet due to the world being ill, but the sale was so easy to arrange and it gives me time to sort a few things out before I can collect my car in 2-3 weeks. Brilliant Thank you so much.
Mrs Collins
Vauxhall Durham
I would just like to thank the sales exec for the great service and also made me feel very welcome after a long journey up to Durham. 10 out of 10 service. I would recommend anyone to deal through Bristol Street motors if they were looking for a vehicle after the experience I had. Thankyou very much again for the service and all the best.
Mr Donativo
Vauxhall Durham
Really good all round service.
Mr Affleck
Vauxhall Durham
Looking forward to picking up my new Crossland, we bought from this dealership 2 years ago. We had a positive experience then and can say that this process has been so easy and our Sales Person has kept us informed and answered all our questions. We'll be recommending friends looking to buy in the near future.
L Blackett
Vauxhall Durham
The salesmen in this dealership are all efficient and knowledgeable. They have all helped me and discussed all my options helping me make an informed decision.

I am happy with the service this dealership has given me and I will be returning. Thank you!
K McClellan
Vauxhall Durham
The salesmen at this branch were all an asset to the company. Efficient and knowledgeable. Discussed all my options helping me make an informed decision. Showed me a number of vehicles until I found the right one.

I am so happy with the service
Consett
Vauxhall Durham
The sales team were very pleasant and made good small talk when dealing with any enquiries, so there were no awkward silences.

Great customer service
N Kelly
Vauxhall Durham
I had to take my car in this morning as a coil spring snapped last night. I was greeted warmly and my car arranged to be sorted and a lift to work while it was being done. She called me an hour later and told me what was going on with the car and how long it would take, she then rang to update me when it was done and arranged a pick up for me so I could collect the car. Everything was ready for me when I got there so I could get back to work. I have written to you before about this branch and all I can say is they get better and better, they really are outstanding, the saleswoman always goes out of her way to help and the customer service at that branch is second to none. I was telling people at work about them and they couldn't believe how good they had been, the drivers are lovely too, really friendly and courteous. They have to be the best branch you have they are excellent.
A Harvey
Vauxhall Durham