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Customer Testimonials

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Over the past month I have visited almost every car dealership in Newcastle and Gateshead looking to purchase a car and despite seeing a few cars that were a good option I came across some extremely pushy sales advisors and also experienced some pretty poor customer service. I called into Bristol street motors in Hexham as I was passing and I have to say it was a breath of fresh air. The service I received was second to none. I got a great deal, and purchased a lovely car and they really helpful every step of the way. Not once did I feel pressurised into buying which I can't say for almost every other showroom I visited! The handling of the whole sale and the aftercare was superb, and while I very rarely provide feedback to any company I wanted to share the fact that the sales executives I dealt with real assets to your brand. Thank you.
D McDonough
Vauxhall Hexham
I would like to thank the sales executive for the excellent customer service that he demonstrated in my recent purchase of a new car. He was a perfect example of good old fashioned customer service. Thank you.
J Appleby
Vauxhall Hexham
I would like to say what a fantastic service Hexham Vauxhall provided me with. Please pass on my thanks and appreciation, my husband and I will now always use this branch.
J Gilmore
Vauxhall Hexham
I am writing to you to express my complete satisfaction with staff at the Bristol Street Motors Hexham. I recently purchased a Mokka from Vauxhall Hexham. Apart from absolutely loving the car! The customer service I received was second to none.
K Gray
Vauxhall Hexham
Please pass on my sincere thanks to all at Bristol Street Motors Hexham. I received first class service from the receptionist, mechanics, valeter and management. It was an absolute pleasure to deal with them all.
J Ross
Vauxhall Hexham
I recently purchased a Vauxhall Insignia from Bristol Street Motors at Hexham and have nothing but praise for Lucy who sold me the car. It was really excellent to deal with Lucy, nothing was too much trouble. She involved the manager to complete the deal, and together they have been first class.

I Will definitely purchase the next car from Bristol Street Motors. Please pass on my comments and thanks to Lucy and the manager.
M Fuller
Vauxhall Hexham
I would like to say that the service I received recently at Bristol Street Motors Hexham was excellent. I had to take my car in for a repair and Steve and Danielle gave me all their support in sorting the problem. I am so grateful for their help, they were excellent.
L Glindon
Vauxhall Hexham
We recently purchased a second Vauxhall Insignia from the Bristol Street Motors Vauxhall Hexham branch.

The main reason for choosing the Hexham team again was based upon the excellent customer service we've received since becoming Bristol Street Motors customers. Yet again the standard of service received was exceptional. I cannot praise the team sufficiently; they are an asset to your company. I would particularly like to send special thanks to Danielle & Steve.
Mrs L Southern
Vauxhall Hexham
My visits to Bristol Street Motors Vauxhall Hexham are always pleasant and the reception staff in my view are excellent.
P Murphy
Vauxhall Hexham
I just wanted to drop you an email to say how impressed I was with the service from Connor and the team at Bristol Street Motors Vauxhall Hexham while buying my new car aswell as the quick turn around. Thank You.
A Kirsopp
Vauxhall Hexham
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All trading companies are subsidiaries of Vertu Motors plc. Company registration number: 05984855. VAT registration: 902737238
Registered office for all group companies: Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA

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