Customer Testimonials

I would just like to comment on how professional and customer focused Barry is at Bristol Street Motors Waltham Cross. Barry's customer service and support towards myself was excellent.

I would just like to take this opportunity to thank Barry for his outstanding professional customer service when I recently visited Bristol Street Motors Waltham Cross. I am very grateful for his time and assistance and I would definitely recommend him to family and friends.

Your Salesman Barry was extremely helpful, giving us full details of the car and time to consider our purchase. He was polite and considerate without the hard sales approach which I would have found intimadating. Many thanks to Barry for his assistance.

I recently had my service done and everything was handled smoothly and efficiently. I was very happy with the customer service that was provided, especially Danielle who was very polite and helpful.

My wife and myself use your branch at Bristol Street Motors Vauxhall Waltham Cross to have our cars serviced and I have just this week taken my sons first car there to be serviced and MOT'd.

I would just like to say how helpful, polite, professional and friendly your two girls on the front desk are. Johanna is a delight to deal with. From start to finish she was the most helpful person I have ever dealt with in the motor trade. A real credit to Bristol Street Motors!! She deals with everything professionally but with a friendly, personal charm.

Always a pleasurable experience from the moment you drop your car off to the time when you pick it up!

Thank you to everyone at Bristol Street Motors Waltham Cross for the way everything was handled, I appreciated your sincerity, friendliness and customer care. I will happily recommend you to friends and work colleagues.

I am writing to thank your staff for sorting out my car so promptly when I had a problem with it.

The staff on the Service desk were very helpful. They kept me informed as to what was needed to repair my car and what it would cost. Then phoned me when the job was completed.

I have been using your garage for quite some time now and I have always been treated with courtesy. I will continue to use your services in the future.

We were very pleased with the extremely helpful nature of Balvinder Singh. Whenver we had any queries about the car, he dealth with them promptly. I was very pleased with all of this as the end result was that it got a car that im 100% happy with.

I would just like to write to you to applaud the great customer service Danielle has given me in rectifying the issue I've had with reactivating my Lifetime Warranty.

She was constantly updating me with what she had done and that she would continue to chase Vauxhall directly to get this sorted for me, which was greatly appreciated. In the space of 2 weeks my warranty was reactivated.

You should be incredibly proud to have such an employee representing Bristol Street Motors.

I decided the best place to look for a Vauxhall Astra/Corsa Ecoflex was a Vauxhall dealer. I was greeted on the forecourt by a gentleman called Balvinder Singh, he was so polite & helpful, he listened to my concerns and i was not pressurised into buying something I didn't want & he completely reassured me that he would look for exactly what I had asked for & at my budget. I changed my mind constantly, but he was happy to reassess costs. Before I left he had found the exact car that I discussed, for a brilliant price and a service that was second to none. I want to say thank you to Balvinder, I appreciate everything he did for me,

All of the Sales staff were great at Bristol Street Motors Vauxhall Waltham Cross, and Jackie the Sales Manager gave outstanding service. Please pass on my thanks.

I would like to pass on my thanks and appreciation for the standard of service I have received from the staff in the Parts and Service departments at your Bristol Street Motors Vauxhall Waltham Cross branch.

Ever since I first brought my car in for a service/MOT all of the staff have been friendly, cheerful and helpful. However, I now want to draw your attention to the outstanding efforts of your Service Manager Paul.
I found Paul's advice and suggestions about what was needed and how best to arrange it were thoroughly objective and very professional. Throughout, it was clear that he was genuinely concerned for me as the customer and I had no doubt that I could rely on him to ensure a successful outcome and that I would be getting good value for money.

I was most impressed by his positive cheerfulness at all times, even on the occasions when I could see that he was extremely busy. I would therefore be grateful if you could convey my thanks and appreciation to Paul for all his efforts.