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An MOT on my grandson's car revealed a serious problem on which we were advised to contact you as the local Vauxhall dealership. We were unsure what the outcome would be and went in feeling very apprehensive having received contradictory advice and information. We would just like to say that speaking with the Service Advisor at the servicing desk gave us complete reassurance and peace of mind. They were extremely knowledgeable, showed complete understanding of the situation and allayed any anxieties I had. Everything was dealt with extremely efficiently and let us know how things would progress and how long it would take. In actual fact the work was completed much earlier than anticipated. Would you please convey our sincere thanks - a real asset to your dealership. Thanks once again.
Excellent Services, very friendly, professional and direct. Answers to all my questions making me feel at ease. This was my first Service since purchasing the car and I can't wait to go back there, even to pop in for a chat. From the very first time of purchasing the car, the Sales staff, the Parts Department and of course the Service Department makes you feel at home like you're part of a big family. Such a big difference from the Mercedes dealership across the road. Keep up the great work! Well done!
An excellent service by your very friendly staff. A special commendation please to the sales executive who dealt with me. Superb - thanks from one very happy customer!
I was very pleased and impressed by the service provided when purchasing a used car by your sales executive for my son. He was very professional and patient and took time to answer our questions which gave us the confidence to purchase the car.
Brilliant service and quick sale, gave me options I could take and explained everything perfectly. Smooth sailing of purchase, would greatly recommend.
I would like to thank the sales executive who made the purchase of my car that much better. His manner and professional approach were excellent, since the visit I have introduced another member of the family to buy a car from Vauxhall Sunderland. Again, please pass on my thanks to the sales executive, he is a credit to you and your team.
Great sales advice ,very friendly & polite explained every I needed to know about the car.
I'd like to report a very professional changeover of vehicles which was all due to the mobility manager always a very kind and professional service.
Thanks to the sales exec for an amazing car buying experience, non pushy and attentive, answered everything and dealt with everything perfectly
Big thank you to the salesman at Bristol Street Sunderland who took the time to make my visit enjoyable!