Welcome to Volvo Derby
Meet the Team
What our customers are saying at Volvo Derby
I brought a car at Volvo in November, the customer service was exceptional, I have never felt so comfortable and important before. I thought it was a one off, I returned today for my first MOT and the service is still the up most best! Again they made me feel important and made sure I was informed of the progress whilst I waited in reception. This is the best customer service I have experienced and that's saying something considering I have worked in a similar environment for over 10 years, if every business was like Volvo the world would be a happier place. Thank you, I will always be returning and I will also be bragging to people I know about the extra mile service.
Fantastic service at Volvo Derby, a pleasure through the whole process, excited to pick the car up today!
All the staff at Volvo Derby are very helpful and friendly, nothing is too much trouble, I would describe myself as a nightmare customer as I changed my mind on which car I was buying, and then that one had to have some work done on the seat as it wasn't satisfactory. Even following all this the standard of customer service never dipped, and I can only say the staff are possibly the most friendly and helpful I have ever dealt with 5 stars to them and 6 stars to Sales Advisor for putting up with me. I WILL BE RECOMMENDING YOU TO ALL MY FRIENDS!!!
Buying my car from Volvo Derby was a very pleasant experience from beginning to end. The sales team were outstanding in the way they communicated with us at all stages of the process, from arranging an initial viewing to a test drive, part exchange, completing the purchase and beyond.
Just like to say thank you to Sales Person for all his help with the purchase of my new Volvo V70. I found him to be very helpful without being pushy and I really did appreciate the fact he came in to handover my vehicle on his planned day off !