Customer Testimonials

Just wanted to say a a big thank you, for the service you provided use when buying our Citroen C1. Everything ran so smooth that's why we decided to buy a second car form you the Citroen DS3, again excellent service, very efficient. A credit to Bristol Street Motors, you went that extra mile to make sure everything went smoothly. A big thanks'.

I had a problem with my car a little while ago, which was causing an intermittent fault with the ABS. A software update did appear to fix the fault, but the same problem re-occurred today, but this time culminating in the car juddering to a very sudden halt on Derby Road. Worried how safe the car was, I managed to get going again and I drove gingerly around to Bristol Street Motor's Nottingham. The service team were more that happy to help and sorted the problem out, ensuring my car was safe to drive with three kids in tow. I wanted to say thank you to him especially. He was friendly, professional and reassuring, he went the extra mile to help me and I really appreciated this.

I just wanted to ensure management knew they had a fantastic employee and a friendly approachable service team on the desk who didn't hesitate to assist me.

We had a great experience at your dealership in Leicester. Our salesman was so helpful and never pushy and answered every question we had. We couldn't have asked for a better person to help us. He also called us two days later making sure everything was okay. Thank you so much!

Many thanks to the Sales Executive who helped me, for professionally dealing with the issue.

I bought my second car from Bristol Street Motors Derby, fabulous service, nothing was too much trouble for them. I will defiantly be going back!

I have just bought my fourth car from Bristol St Derby Citroen (I first came 2008!) and this has been my best experience yet. Our sales advisor, who worked hard to find me the perfect car for my very specific wish list, and guided me through the sale with ease. I feel I got a great deal, no sales talk rubbish banter, and just an honest and friendly level of service....and I have a very beautiful new (used) car now! Thank you!

I have a motability car and needed to change the tyres on our car before heading to France for the summer but we did not have a locking wheel nut key.An order was placed for a new key and we were told it would arrive 7-10 days maximum and would definitely be here before we travelled to France

this is where the fantastic customer service skills of the above two staff members comes in. Leicester went above and beyond in trying to assist and get us on the road to France in time for tomorrow

I. They were calm, helpful and most importantly excellent at their job proving an exemplary service, one which I would happily recommend to friends and family.

As a result of their service I shall be contacting them in the future for our needs and future motability cars and would just like to thank them for their amazing service today. They did indeed save our summer holiday!

With kind regards and many thanks,

Many thanks to the Sales Executive who dealt with us, he was extremely patient and helpful with our decision making process. We changed our minds several times but he was always positive, flexible and supportive. We are happy with our final decision - many thanks again.

Just wanted to say thanks for servicing our Citroen Berlingo. The team at Bristol Street Motors are great. The assistant who dealt with us was fantastic, a great member of your team.

Couldn't get better servicing anywhere ,great.

The advisor in the service department was great help I booked my car in all day but due to medical appointment needed car back quicker . He managed to arrange for me to get car back for 3pm allowing me to not miss appointment . So many people are quick to moan but not comment when someone goes extra mile thanks again.

Having recently taking delivery of a Citroen C1 from the Derby branch and dealing over the telephone. i must say the level of service was exceptional from the first call made to enquire about the vehicle to the actual delivery to Scotland, he was at my door on time as promised and the car was delivered in pristine condition. Having worked in the motor trade now for over 15 years i know how good it is to receive pleasant feedback as too many people are quick to criticize in this area obviously they are trying to see what else they can squeeze out of the dealership and i feel not enough praise is sent where it is needed and this is certainly one of these areas where it is needed Keep up the good work guys and i will be recommending you to anyone that's interested and hopefully be back myself in 18 months

Took delivery of my new DS3 last night. Great service. Would highly recommend this friendly, helpful dealership. Love my new car