Motability Service and MOT
Find out more about servicing your Motability vehicle with Bristol Street Motors
Book your Motability service and MOT at Bristol Street Motors
Making sure that your vehicle is serviced regularly will help to keep your car running safely and at optimal performance.
We understand that the thought of your Motability car being off the road may seem a little tricky - but with courtesy cars and our collection and delivery service, we have options to make your life easier.
Plus, you needn't worry about any unexpected costs as all service and MOT work is included in your Motability package.
Why Choose Bristol Street Motors for your Motability service and MOT?
Our Motability accredited specialists are always on hand to help
We have comfortable customer waiting areas with complimentary refreshments
We offer courtesy cars to keep you moving
We can provide a collection and delivery service
All our technicians are manufacturer accredited
What is included in a Motability service?
Our technicians will conduct a thorough examination of your vehicle during its service. This usually involves checks on key components, such as:
Engine oil
Windscreen washer fluid
Engine cooling system
Lights
Tyre tread
The service may also incorporate some additional checks on elements such as brake pads or filters depending on manufacturer requirements. If you would like more information on what your Motability service will include, simply contact your managing dealership and a member of our team will be able to help.
If you would like a courtesy car whilst your vehicle is being serviced, simply contact your local dealership in advance of your appointment. We can also provide a vehicle collection and delivery service if you would prefer - you will just need to speak to your managing dealership ahead of your appointment to arrange this. We will strive to accommodate your request as we understand your mobility is of paramount importance.
What is a Motability MOT?
An MOT is a legal vehicle inspection that involves a series of tests to determine whether road safety and environmental standards are being met.
It is important that you arrange for an MOT to be carried out on your vehicle, before the end of the standard three-year Motability lease. The MOT must be carried out regardless of whether you intend to keep your vehicle on a lease extension or hand it back at the end of the lease agreement.
If you would like to wait whilst our technicians work on your vehicle, you can take a seat in our comfortable customer lounge and enjoy complimentary refreshments and Wi-Fi.
Motability Vehicle Health Checks
A Bristol Street Motors Vehicle Health Check will identify if your Motability car is performing at its best.
Whenever you bring your vehicle into one of our dealerships for a service or MOT, our technicians will also complete a full vehicle health check at the same time. This is an additional set of checks to assess the overall condition of key components such as brakes, wheels and tyres.
Following the health check, we will send you a video which outlines what has been covered, including any areas for your attention.
RAC Breakdown Cover
You will receive RAC breakdown cover for your Motability vehicle as part of your inclusive leasing package. This should provide you with peace of mind when you're out and about.
If your Motability vehicle breaks down, don't panic. Call the RAC team on 0800 73 111 73 - lines are open 24/7 and the team will aim to get a technician out to you within 45 minutes.
You will need to provide some details over the phone such as your name, vehicle registration, location, and nature of your breakdown to allow the team to assist you as efficiently as possible.
FAQs
Do Motability cars have to be serviced?
Yes, your Motability vehicle will need regular servicing to keep it performing at its best. You should aim to get your car serviced in accordance with the manufacturer's recommended schedule - this will be highlighted in the vehicle handbook.
You will be able to get all service and MOT work carried out at your managing dealership, which will be agreed at the start of your Motability lease.
Do Motability cars need an MOT?
Before your vehicle is returned at the end of its contact, it must have a valid MOT certificate. Your managing dealership will contact you when your MOT is due, so you can schedule your appointment in a timely manner.
Do I need to pay for a service or MOT on my Motability vehicle?
Servicing and MOT costs on your Motability vehicle are included within your lease - so you don't have to worry about any unexpected bills.
What happens if my Motability vehicle fails its MOT?
If your Motability car fails its MOT, it will need to be fixed and re-tested. You will receive a report which documents the issues that resulted in the failure, and how these can be resolved.
Do I have to pay for repairs on my Motability car?
The cost of routine repairs and general wear and tear is covered by your Motability agreement. However, for any considerable damage, you may have to claim through your RSA Motability insurance.
What happens if my Motability car gets written off?
If your Motability car is a write off, you will receive support from RSA Motability. They will be able to help you organise a hire car, submit a new Motability application and settle the previous contract on the written off vehicle.
I've been involved in accident - what should I do?
You should contact RSA Motability at the earliest opportunity if you have been involved in an accident. Even if there is no visible damage to your car it is important that you contact the team, so they can advise you on the next steps.
Your insurance booklet will provide a full breakdown of what is covered.