Customer Testimonials

We both attended Bristol Street Motors Ford Bromley late on a Saturday evening about half an hour from closing time, just to browse the vehicles and to see what was available to us as our two year option scheme was about to finish.
You approached us politely and asked if we needed any help. You did not engage us in any hard sell sales talk but calmly evaluated what our needs were and offered us relevant and informed advice and guidance.

Despite it being close to closing time we were never made to feel uncomfortable.
As a result of our preliminary enquiry, we arranged with you for a test drive in the 1 litre 125PS Focus the following day. The test drive was thorough, interesting and beneficial.
We are both COMPLETELY SATISFIED with the vehicle and with all of your help, advice and assistance. You are an asset to your company and profession. We both look forward to two years trouble free motoring in our new vehicle and hope that you will be able to sell us another vehicle in the future.

Thank you very much for all you help.

I recently received excellent customer service from Simon and Becky. Everything was clearly explained to me and I felt entirely at ease. Simon and Becky displayed outstanding customer service skills and genuinely cared. Their efforts are worthy of recognition, thank you.

Excellent service! Everything was quick and simple and I am very pleased. Thank you very much!

I am very happy with the service at Bristol Street Motors Garretts Green. All of the staff were polite and the problems with my car were all fully resolved. I will definitely return in the future.

Many thanks to Steve who was very polite and helpful. We always deal with Bristol Street Motors Stroud, as the service is always amazing. Many thanks to all of the team for their excellent service.

We recently visited Bristol Street Motors Bromley, and Kevin was very helpful and polite. He knew exactly what we were looking for and did everything he could to help us find it. He is a great salesman and we will definitely recommend him to others.

I would like to recognise the commitment to customer service displayed at Bristol Street Motors Stroud. Their professionalism, enthusiasm and handling of my new car sale has been fantastic.

I just wanted to say what a pleasure it was to deal with all of the staff at Macklin Motors Dunfermline. Everyone was great, and it is service like this that keeps us coming back, thank you!

When we recently visited Bristol Street Motors West Bromwich, we were treated with the utmost professional care by Chris who was polite, effective and perfect to deal with. Absolutely outstanding customer service received by all at this branch and we would like to say thank you. We would not hesitate in returning and recommending in the future.

I am completely satisfied with the Service Experience at Bristol Street Motors Cheltenham.

I have recently purchased a new car on Motability and I am so happy with the car and verty grateful for all your help and support at Bristol Street Motors Cheltenham. All of the staff were fantastic, including Pam on reception who was very friendly and always made us feel welcome. Shelly the motability specialist was caring, arranged us a test drive and nothing was to much trouble. She was always happy to help which also applies to the rest of the team.

Exceptional customer service response, I myself am really happy that Bristol Street Motors are doing everything they can to enhance the reputation and credibility of the industry during diffucult times. Well done to Bristol Street Motors Ford Birmingham.

Completely satisfied with the service experience at Bristol Street Motors Stoke.