Customer Testimonials

I have been very, very impressed with all the staff at Bristol Street Ford in Crewe and especially impressed with the sales executives who worked hard and quickly to get me the car I really wanted and a price I could comfortably afford. They are both a credit to Bristol Street Ford in Crewe and the Ford motor company as a whole

I would just like to record my appreciation for all the help and consideration i recieved from William. He was very efficent in explaining about the car, the finance and all the necessary paperwork which had to be completed. What i apppreciated more than anything was his willingness to listen to my requirments throughout the business and to explain all the complications of these transactions. I am completley happy with my car and the service given to me.

as we would expect sales person John was a delight to deal with and made us very welcome

I recently had an annual service carried out to my vehicle.Everything went like clockwork from start to finish. A special thanks to Nicola the service advisor, for her excellent customer service skills and polite and very helpful manner throughout. I am a very satisfied customer.

Just to say thank you for the excellent customer service you have shown both historically and presently. Your exemplary leading of the service team leads to reflected standards. It is just this exemplary customer service whick keeps me, and i'm sure many more, bringing veichles back.

Just a quick Thank You for the exceptional Customer Service we received while buying a new car from Bristol Street Motors Stoke. Mike has treated us very well, he was courteous, fair and understanding. All in all, a very good experience, we are happy to recommend the company especially Mike to our friends and family.

Hi I would like to thank you for the way that my car was purchased ,your salesman Brian who
explained everything, and at no time was there any pressure put on me to buy, during the sale all ways I could purchase this car was explained to me , also i would like to thank the service department for the help that was given to my wife.

I just wanted to send my thanks for the kindness and attention I received yesterday when I took the car in for its first service. Steve was extremely helpful and everyone I met was pleasant and obviously happy to help their customers. They even soothed my jitters about driving in local traffic - a very different experience to the style of driving I am used to in the London area!

Happy Christmas to all the team and I'm looking forward to seeing you again next year! Best wishes.

Cannot fault the professionalism of Lilly who struck an excellent balance of being very attentive to my special needs without being overly pushy. she was very patient in the face of many questions and explained everything to us with great clarity.

Really happy with whole process. This is our first ford and it was the best buying experience we have ever had!! Very happy indeed thank
you.

The sales advisor David offered clear guidance and information to me about buying my new car. The interest he showed in
my purchase was commendable. He took time to explain everything clearly and followed up with phone calls where necessary.He
arranged a test drive at my convenience and was always on hand to answer questions. Nothing was too much for him. He went
through different payment methods to offer the best deal and made the process much simpler and easy for me to understand. He
kept me up to date with the delivery of the car. I was extremely impressed with this sales advisors professionalism and customer care
and throughout the process he dealt with me with honesty, integrity and with real passion. As a customer who bought a new car 14
years ago I was nervous about buying a new car as there was so much choice. From
the first visit and discussion with David the sales advisor, it put my mind at ease and I easily made the choice to purchase
the ford fiesta and believe that I will continue to get good after care service. In fact I was unable to work out how to do something and David was able to help me sort this out on the phone. I was totally impressed with the process from start to finish.
The manager of the Bristol Street motors who I also liaised with during the purchase was also very helpful. Overall I would recommend
Bristol Street Motors to anyone I know who wanted to buy a car. A very impressive team of advisors and managers.

Completely satisfied with level of service received at Bristol Street Motors Ford Worcester service department.

I have recently visited Bristol Street Motors Gloucester and I received very good service from Ben. The purchase of my new car was finalised by Tony who was also very helpful.