Customer Testimonials

For some years I have always purchased Ford cars, the last three from Bristol Street Motors in Cheltenham which is some 14 miles from my home, the last one being a Ford Mondeo in 2007. As I only now drive short distances, I decided to replace it with a new Ford Focus 1 litre Econetic which I must say is an excellent car. As the Stroud branch of Bristol Street Motors is much closer to where I live, I went to their Sales Department. The staff there were more helpful, courteous and pleasant than anyone could have hoped for. I was seen by three members of staff; Chris, Iain and the Manager, Jamie. The initial paperwork was issued by Chris who took my daughter and myself out for a test drive in an identical car. He knew the answer to every question that he was asked and nothing was too much trouble. Iain courteously sorted out the paperwork side and everything was confirmed by the Manager. After our experience with the staff at Bristol Street Motors, Stroud, I would highly recommend anyone to buy a Ford car from them.

The welcome that I received was very good, friendly and polite. The sales man Jon was very helpful and nothing was to much trouble.

I just wanted to say, what a pleasurable experience it has been from your whole team at Bristol Street Motors Worcester, particularly Becky, who has been pleasent and very professional. Her knowledge was very good, I don't think there was a question she couldn't answer. We would have no doubts in recommending Becky to all our friends, once again thank you.

May I bring to your attention the excellent service provided by Ben, who guided me through all the paperwork with efficiency and good humour. He was knowledgable and friendly, and did not hesitate to get advice from senior colleagues on points upon which he was unfamiliar.

Thank you to Ben for all of your help with the purchase of our new car.

Thank you to Ben for his excellent help and assistance in the purchase of our car. Nothing was to much trouble in the process.

What a fantastic team at Redditch. A massive thank you to Lewis, Luke and Tom who made buying my new car a really great experience.
The team were excellent, listened to my concerns and bent over backwards to help. I now have a new car that I am thrilled with. I could not recommend them highly enough and have told everyone who will listen about the brilliant service.

I would like to say a very big thank you to Bill and his team at Bristol Street Motors Durham. I always leave a very and happy customer, that is why I always insist of visiting the Service Department.

We would like to express what a great salesman Jon is. He made us feel very relaxed and was concerned that the car was meeting our needs. He did not make us feel pressured and it was a pleasure to do business with him. Thank you!

Just to say how polite and helpful Anne was when I visited Bristol Street Motors Redditch Service Department.

I telephoned Bristol Street Motors Durham regarding a replacement key for my Ford Focus. Debbie, Leanne and Wayne were amazing and I left with a new key shaft that works perfectly. I can't thank them enough for their help as I thought it was going to be very expensive. They seemed to go the extra mile to find a solution and I was very grateful. Thank You!

Really impressed with your friendly and helpful service at Carville Durham and would definitely recommend you to family and friends. I would especially like to thank Dean for making the sale go through so smoothly and making everything so easy to understand. Well done!

My Ford Fiesta had its first annual service yesterday and I have no complaints whatsoever.
I delivered the car at 8.00am and received a message that it was ready for collection at 10.15am.
I collected the car at 10.30 - no problems.

Thank you to everyone at Bristol Street Motors for the stress free experience and particularly to the receptionist Jacqueline.