Customer Testimonials

For some years I have always purchased Ford cars, the last three from Bristol Street Motors in Cheltenham which is some 14 miles from my home, the last one being a Ford Mondeo in 2007. As I only now drive short distances, I decided to replace it with a new Ford Focus 1 litre Econetic which I must say is an excellent car. As the Stroud branch of Bristol Street Motors is much closer to where I live, I went to their Sales Department. The staff there were more helpful, courteous and pleasant than anyone could have hoped for. I was seen by three members of staff; Chris, Iain and the Manager, Jamie. The initial paperwork was issued by Chris who took my daughter and myself out for a test drive in an identical car. He knew the answer to every question that he was asked and nothing was too much trouble. Iain courteously sorted out the paperwork side and everything was confirmed by the Manager. After our experience with the staff at Bristol Street Motors, Stroud, I would highly recommend anyone to buy a Ford car from them.

Brilliant service as usual!

YOUR SALESMAN JON WAS MOST HELPFUL & OBLIGING. HE WAS COURTEOUS & UNDERSTANDING & VERY WILLING TO ANSWER ALL THE QUESTIONS & REQUESTS PUT TO HIM. TOP MARKS YOU HAVE A WONDERFUL MAN IN JON !!

We could not have found a more helpful and accommodating salesman anywhere. Ben made a difficult job very easy and we are very grateful.

We would just like to say a big thank you to Ben and Steve for all the hard work that you have put in and all the trouble you have both gone to in getting the car ready for me to pick up.
The service we have received from you was A star.

I'd like to thank Gill once again for doing an outstanding job for me. I was completely satisfied with her performance at Bristol Street Motors Ford.
She helped me find the quickest, cheapest and best solution for me and was extremely quick in doing so.

Your salesman Jon fulfilled your Mission Statement and more. He was friendly, courteous and put me at ease. He listened carefully to my requirements (some a little picky and demanding!) and found me the car that fitted the bill. He was patient and helpful and I am confident I have bought the perfect car for me. When I collected the car Jon had ensured that the driver's seat was at the height I needed � such attention to detail is much appreciated.

Many thanks for such a pleasant car purchasing experience.

Overall - I am very happy, I love the banter of the staff, I think Chris out did himself and achieved the almost impossible.

A BIG THANK YOU

Sharon was very helpful and efficient, she made buying the car a comfortable experience. We shall be returning to purchase our next car. Thank you.

Received excellent sales and handover service from Sharon. She was very professional, friendly and explained everything in a helpful manner. We felt that we had made a good decision in choosing Bristol Street Motors, Worcester once again.

My fiance and I purchased a Ford Focus from there at the end of May and after collecting the vehicle we had a few problems, I went straight back to the dealership to see what could be done and I have to say the sales agent Josh and the sales manager Peter were exceptionally helpful. I feel they both went out of their way to ensure I am 100% happy with my purchase and it is reassuring to know that the after sales care is of such high quality.
I would happily recommend this branch to anyone I know of who is looking to purchase a vehicle and I will be using this dealership again in the future.

I would like to thank your service team for their excellent customer service, in particular Steve, he has been extremely helpful and nothing has been too much trouble, and always with a smile too :-) I am one very happy customer, once again many thanks

Luke the sales guy was outstanding, my wife and I felt so comfortable buying our car he is a credit to your company. We told him what we needed out of our new car and he found the best car for us. I would recommend him to any one. Thanks again Luke we will be back.