Customer Testimonials

For some years I have always purchased Ford cars, the last three from Bristol Street Motors in Cheltenham which is some 14 miles from my home, the last one being a Ford Mondeo in 2007. As I only now drive short distances, I decided to replace it with a new Ford Focus 1 litre Econetic which I must say is an excellent car. As the Stroud branch of Bristol Street Motors is much closer to where I live, I went to their Sales Department. The staff there were more helpful, courteous and pleasant than anyone could have hoped for. I was seen by three members of staff; Chris, Iain and the Manager, Jamie. The initial paperwork was issued by Chris who took my daughter and myself out for a test drive in an identical car. He knew the answer to every question that he was asked and nothing was too much trouble. Iain courteously sorted out the paperwork side and everything was confirmed by the Manager. After our experience with the staff at Bristol Street Motors, Stroud, I would highly recommend anyone to buy a Ford car from them.

I visted Bristol Steet Motors West Bromwich and may I say what a thoroughly pleasant experience it was. The sales Assistant Jenni could not have been more helpful, informative or charming. I felt very valued as a customer thank you.

I would like to pass on my thanks to Ann in the Service Department at Bristol Street Motors Redditch for an excellent service. She was extremely helpful, professional and friendly which makes all the difference and I left completely satisfied. Many thanks Ann.

I wanted to contact you to express my admiration for the way James handled my situation.

James was able to empathise with my dilemma and worked with me to reach a cost-effective solution delivered in a speedy manner with outstanding customer service.

Please convey my thanks to James.

I wish to say how very helpful James was when I took my Ford KA for its first Service. He was very friendly and approachable and was courteous. He also spent time explaining and answering my questions. I would say he should be awarded for his work and for his caring manor. He always puts the customer first.

I have just made a visit to your Bristol Street Motors Ford West Bromwich branch to make an enquiry about purchasing a new Ford Fiesta.

May I say what a thoroughly pleasant experience that was. The sales assistant, Jenni, could not have been more helpful, informative or charming. She guided me through the procedure professionally and was very patient as I added more to my choice.

As a result, I have now ordered that new Ford Fiesta that I wanted and eagerly look forward to picking it up.

I would like to thank everyone for the service my son received on booking his car in for a service. Your help is much appreicated.

The customer service was excellent and the staff are first class.

I have had a service plan with yourselfs that i have used for the last 3 years, and i am very pleased with the service that you give. The service found a few problems which did require attention, and the response from your staff was excellent.

Thank you for a very helpful and pleasant and respectful experience.

I had a Service and MOT carried out yesterday at Bristol Street Motors Ford Shirley. I would just like to say thank you for the excellent customer service i recieved.

I had a service and MOT carried out, can i just record my thanks for the excellent customer service i recieved.

I would just like to thank you and your team for the exemplary way in which I was treated and dealt with when my new Ford Focus came in for its 1st year service.

Nothing was to much trouble and the way things were explained to me in detail regarding the service and its options was first rate.

The warm welcome I received and refreshments provided were much appreciated.

I will not hesitate to recommend Bristol Street Motors to my family and friends.

Thanks to you and your team again.