Customer Testimonials

I would like to congratulate you on your salesman for his superb non-pushy approach to customers. My husband and I have just bought a Seat Altea. When I first visited the Seat showroom I was accompanying my sister who was viewing a Seat Ibiza. I had no intention of buying a car at all . My sister had been so impressed by his non-pushy approach that she had responded to his phone call after a 3 month gap since she had first visited his showroom. He contacted her only when he had exactly what he thought she might be interested in. Well done as that was a sale. While my sister was busy drooling over her red car I saw an AItea and Fitz showed me an AItea XL. I have very recently become a part-time wheelchair user and was very impressed by the boot's potential to take my wheelchair as well as other luggage. My husband was away at this time so I took a brochure to show him on his return. When he came back he liked the look of the AItea and, even though we had had no plans at that time to buy a car, we returned to see you the next day. Again just excellent non-pushy service .And we bought the car. Which we are delighted with. Well Done !!!!

The sales executive was exceptional. He was personable and didn't rush us. By far the best customer service I have experienced anywhere in a long time. He did everything he said he would and even gave us a call to check everything was ok a few days after we picked up the car.

Outstanding customer service from your service team. Excellent telephone manner and empathy. Your help was greatly appreciated.

I would like to pass on my thanks to the Bristol Street Derby Seat team who have just helped me in buying my second new car from their dealership � although I live in Bristol I travel the 300 mile round trip back to Derby for buying and servicing my cars because their customer service is so exceptional The team Derby Seat continue to provide unbeatable customer service and it is for that reason I will keep returning to them � even if it involves an extra 300 miles!

I was extremely pleased with the service I received. My husband and I had been to several other car manufactures over recent weeks. Your sales executive was by far the most approachable, genuine and helpful sales person we encountered. I was very happy to purchase my car through Bristol Street Motors.

Your sales executive was excellent and very pleasant. I must add we are really pleased with the car. Many thanks

Both me and my wife would like to congratulate you on a very well managed and professional service, i would particularly like to thank the sales executive for all his efforts. i would also like to thank the team for all their professionalism, paitence and attention to detail, we found them pleasant and paitent. this is the first time we have purchased a new veichle and we were not rushed or pressured. Everything ran smoothly. you have a good team up at Bristol Street Motors Derby who are willing to put the time and effort in.

The sales executive was excellent, fully explained everything throughout and was never pushy at any stage.

Great customer service, everyone went out of their way to provide everything needed, and I didn't feel rushed.

The sales executive has been extremely helpful and nothing has been too much trouble for him.

Thank you to the sales executive for fantastic customer service.

I would like to thank the sales executive for outstanding customer service. Well done. Definately coming back in the future.

The sales executive had a very friendly manner and took time finding out our needs. At no time did we feel rushed or pressurised. We took a test drive and he answered all our questions and explained all the features of the car. We had been looking for a car for 6 months and were very impressed by our reception at SEAT Bristol Street Motors Derby.