Customer Testimonials

The sales service was really fantastic. Although the car was relatively inexpensive your sales executive was wonderful and the general service fantastic. He helped me to narrow down what I was looking for in price range, sorted all the details and insurance promptly and efficiently, cleaned the car and sent someone over to pick me up to collect the car. The service really could not be faulted and was exceptional.

Brilliant service and quick sale, gave me options I could take and explained everything perfectly. Smooth sailing of purchase, would greatly recommend.

I would like to thank the sales executive who made the purchase of my car that much better. His manner and professional approach were excellent, since the visit I have introduced another member of the family to buy a car from Vauxhall Sunderland. Again, please pass on my thanks to the sales executive, he is a credit to you and your team.

Great sales advice ,very friendly & polite explained every I needed to know about the car.

I'd like to report a very professional changeover of vehicles which was all due to the mobility manager always a very kind and professional service.

I am happy with the deal I got. The salesmen were really friendly and helpful.

A big thank you to Vauxhall Bristol street motors Chesterfield where my son bought his own first car. Id particularly like to personally thank your second hand car sales manager, the whole experience totally changed my perception of buying a car from a main dealer, this was totally down to how he made us feel at ease and how he had my sons best interest at heart hes got a well stocked forecourt to cater for all budgets. there was no pressure while we were looking and there was no heavy sales tactics when we wanted to look inside a car. My son did find a car he really liked, he arranged a no obligation road test with sales assistant. After the test drive my son had fallen for the car and I was happy for him to go to the next stage. The car was well priced and he gave a good part ex price on my sons old car. He explained every stage how finance and gap insurance worked the price included tax and drive away insurance. He explained to my son that finance is a commitment and should not be entered into with your eyes shut and take as much time as necessary to make sure its the right deal for us. my son did buy the car and he was great he explained all the paper work side and showed my son how to change a private number plate over. He presented all the paperwork in a folder and did a talk through on the car to make sure my son was familiar before leaving. Thank you both once again and im sure our paths will cross again when my car is ready for changing.

I would just like to say what a fantastic sales associate you have from the Bristol street Vauxhall branch on Scotswood Rd in Newcastle. In previous years my husband and I have been mislead, miss-sold and lied to when purchasing cars. However when car shopping with an uncle we dealt with him and although this did not result in a sale I felt comfortable and reassured by his friendly manner, so much that when I began car hunting he was my first port of call. We went into the branch and explained what we were looking for and our reservations due to past dealings with another branch. He put is at ease instantly. Throughout our car search he has been nothing but open and honest. He has directed us to the right car and explained our options in terms of finance all while keeping us within our budget and ensuring that long term the car was affordable and would be looked after with a warranty to suit our budget and a service plan. Normally car shopping with kids is a nightmare, speaking from past experiences also, however our girls were more than happy to sit and wait as he made sure that they were looked after, he always made sure they were happy with a hot chocolate, a puzzle book and even their own, 'paperwork' to sign so they felt involved in the purchasing of our family car. They're actually now asking when we're going to visit next. He really has made car buying the exciting time it should be although it never has been for me in the past. The after care also offered has been beyond what we could ask for. Speaking as someone who has had her fingers burned many a time in the past by various salespeople I would just like to say how much of an asset he is to the Bristol street brand. I would certainly point all who ask in his direction in the future and really felt I needed to give this feedback as people as kind as him in the motor trade are really hard to come by. Many Thanks

I would like to show some recognition to the Sales Exec who helped me. He has dealt with me on a few occasions with my vehicle services and has always been so professional and friendly. He has always explained everything clearly so that I understand what is happening and has always gone above and beyond to help me out. I just feel that he deserves some praise for his work. A very happy customer.

Just like to say a big thanks you to the service department at BSM Crosshills and especially the Sales Exec who helped me, as she always who keeps me informed of developments

This week we visited Honda Sunderland with a view to buying a second hand car. when we called in we found they had just, that day, taken in a Vauxhall Zafira which was everything we wanted. The Sales Executive approached us, found out what we wanted, our price range and when. He showed us the car and organised the test drive. All was good, from there on he guided us through the financing, various schemes and other aspects. The deal was struck without any grief or hassle. since then we have been treated regally by all members of staff, be they reception, Sales, Hand Over or Service. Nothing seemed to be an issue for all we were involved with, Well pleased with everything at Sunderland Honda, and we have a great car which enhances our family life. Thank you!

Thank you all at Bristol Street Motors Vauxhall Crewe service department for your help!

Very pleasant customer service!