Customer Testimonials

Dear Bristol Street Motors, I would like to say a huge thank you to Terry (salesman at the Newcastle Vauxhall Branch). He sold me a Vauxhall Mokka and valued my previous car for part exchange. I would like to say thank you to Terry for a number of reasons. Firstly he made the buying process seamless and stress free. He allowed me time to think and advised me the best model to purchase for my needs. Secondly, despite being on annual leave he came into the office to take me for a second test-drive in the Mokka I would be purchasing. Thirdly, I had had some bad news (family members ill health) just before stepping foot into the garage the day I was going to look at the vehicle. His humility and kindness is something I will not forget. Overall I just wanted to say that Terry is an exceptional salesmen and you should be proud to have him as a member of staff.

Excellent service throughout! I would recommend to all family and friends!

I booked an Mot for my Vauxhall Corsa and was very pleased with the service provided by Bristol Street Motors and would certainly recommend them.

The Sales Executive gave us excellent help with the purchase of my and my daughters new cars. everything explained well!

Fantastic service from the service department at Bristol Street Vauxhall in Sunderland. The girl who dealt with me was fantastic. Very helpful, work carried out very quickly and great communication. Restored my faith in garages. Will definitely be using again.

I would just like to say thank you very much to your service team! I've had a nightmare this week with mum being in hospital and she made getting the car in and out stress free. Even as far as texting me when the car was done rather than ringing me as I had told her I was heading up to the hospital straight from the garage. When I came back she asked how things were and said she didn't want to ring me as she knew I might not be able to answer my phone. It really is the little things but thank you very much!

Booked my car in for a service and mot, the girl on reception couldn't have looked after me any better ,she was courteous and pleasure to be looked after ,she's a great asset to your company

The salesman who greeted me was great and I am so glad he dealt with the sales process throughout. He was professional, friendly, accommodating and not pushy like the others you can come across. He was helpful every step of the way and I would highly recommend him. Thanks

Purchased a used car today, the salesman was very helpful in finding exactly what I wanted from Network Q. He was able to answer all my questions and made the whole experience enjoyable 10 out of 10 I shall definitely return to Bristol Street Waltham Cross when it is time for me to change my car and will recommend it to my friends

excellent service

I have received consistently excellent customer service from the sales executive who helped me. He has a perfect mix of professionalism and friendliness, together with a can-do attitude. He is efficient and always does what he says he will, never promising grand gestures which fall through. He is a true credit to the organisation.

I received excellent customer service when I took my car in for a service and mot.

I'd like to thank the Sales Executive who took care of me for the service he provided me last week. He is a credit to your company. I understand that the service department was incredibly busy and I couldn't get an appointment until the 11th May but I brought the car and he managed to squeeze it in. He kept me update with how it was going and was professional and helpful throughout.