Customer Testimonials

At the beginning of 2010 the car I had failed its MOT, I had heard a radio advert for deals that you were doing on the Citroen C2 VTR. I came down to your dealership with trepidation, I was greeted by a member of your staff. He told me what the deal was and showed me the car etc. Within about an hour, I had left the dealership having purchased a new car.

A few months later I started my own business and needed to get rid of the C2, the same member of staff gave me some fantastic advice and managed to �get me out of the car' and even gave me a couple of hundred quid back. That was a good feeling especially getting money from a car dealership.

Recently I have had to acquire a new car, so my first port of call was Bristol Street Motors, Citroen. Straight into the dealership on the Monday morning, saw the same member of staff and this time I left after about 40 minutes, with the purchase of a new car completed.

I find it very difficult, because of the high standards I seem to set myself to be able recommend to family and friends places to buy cars and other consumables etc, purely because the service is not up to standard and therefore I do not want to embarrass myself by recommending somewhere that my let my friends down.

In this case I have no problems what so ever in recommending your dealership and especially your New Car Sales Manager and the Sales Executive. Your New Car Sales Manager has looked after me far beyond the call of duty and goes out of his way every time I come in to the dealership to ensure that everything is OK. The Sales Executive, likewise is exactly the same, I believe that they have worked together for a number of years and this does show.

To add further praise to your dealership, each time I come in it is nice to see the rest of your staff being polite and interested in their customers, from your receptionist on the front desk to all the other people who are in and about the showroom. There is always a smile and �can I help you at all� or� are you being looked after�etc.

It's not often that car dealerships are seen to be getting some good news...so well done.

From start to finish, Paul at Bristol Street Motors Nottingham was extremely professional and delivered everytime on anything I requested. It really was a pleasant experience for which I am grateful and would definitely use yours services again aswell as recommend to others.

Many thanks to Gary who made sure that everything went smoothly whilst purchasing our new car at Bristol Street Motors Nottingham. He is very considerate and we left feeling confident that we had made the right choice. We will definitely be returning in the future.

I just wanted to say thank you so much to Mark for making it a pleasurable experience when buying two cars at Bristol Street Motors Nottingham.

I recently visited Bristol Street Motors Derby, and the service that I received from Mark was excellent. He took me on a test drive, explained everything and answered all of my questions! He is a credit to the company. Thank you for the great service and I will certainly recommend him to anyone looking for a new car.

We wish to comment on the excellent service and friendliness received from all staff at Bristol Street Motors Citroen Burton in the last few days. From our initial visit and meeting with Jason, we have been impressed. We were looking for a specific model of Citroen and spotted it at Citroen Burton.

Peter who took us out for a test drive, demonstrated his excellent knowledge of the Citroen and was able to answer questions on how everything worked.
Adam the Business Manager was really helpful and informative, being spot on with the financial side of things. John from the Service Centre was also on hand to answer any questions about after sales matters. All staff were obliging and friendly, We would not hesitate to use this dealership again. What a Great team! Thamk You!

My thanks to Paul and Mr Saddique in Bradford for their excellent customer service. Paul in particular, dealt with the whole matter in a professional, yet sympathetic way. I was very impressed with the service I received which justified my decision to buy from Bristol Street Motors Renault Bradford rather than a competitor.

Thank you for the swift and prompt attention to my car.

It was nice to have a clean car returned and for the pleasant and cheerful reception l recieved .

Thank you very much. I wish to say that the service I got today with the problem I had with my car was outstanding everything went fine and your staff who dealt with me today were very efficient. So thanks again.

When I bought my car, I was extremely impressed by the professionalism of all your staff.

I am so impressed yet again, by the helpfulness of ALL your staff involved with booking my car in, keeping me up to date with its progress and explanations of what was involved.

You have a 100% perfect team at Bristol Street Motors Burton, starting with Paul who with no pressure at all, sold me my car. The aftercare has also been fabulous. I cannot recommend the friendliness and professionalism of the whole team highly enough.

John went above and beyond the call of duty to make sure that I was 100% happy with the condition my vehicle was in before I left the dealership. I feel that the exceptional standards that John has obviously promoted and maintained since starting as Service Manager were reassuring and I would be happy to consider making a repeat purchase from the Bristol Street Motors Burton dealership. Please can you make sure that John knows what an asset he is to your business and say a big thank you to him. As and when I receive my customer satisfaction survey, I will certainly mark it 10 out of 10. Shame it can't be 15 out of 10.

I bought a car from Bristol Street Motors Derby this afternoon. I wanted to take a couple of minutes to tell you how impressed I was by the service I received. I bought a Citroen Grand Picasso. I didn't get the name of the first person I spoke to but he was very helpful and knowledgeable.The salesman I dealt with for the test drive and transaction was Ben who was excellent. He was helpful, professional and built up an excellent rapport with me. Lastly I spoke to a manager from the servicing department regarding the warranty who again was excellent and very helpful. As a salesman I understand the process very well and always appreciate being sold to well. The two salesmen in your Derby branch were the best I have come across in the car business and as such I wanted to pass this on. Also and possibly more importantly if the service continues to this same level I'll be back in a couple of years for another Citroen - not something I thought I would be saying when I thought about changing my car a couple of months ago!

I wish to say that I was completely satisfied with my visit to Bristol Street and the repair done.