Customer Testimonials

At the beginning of 2010 the car I had failed its MOT, I had heard a radio advert for deals that you were doing on the Citroen C2 VTR. I came down to your dealership with trepidation, I was greeted by a member of your staff. He told me what the deal was and showed me the car etc. Within about an hour, I had left the dealership having purchased a new car.

A few months later I started my own business and needed to get rid of the C2, the same member of staff gave me some fantastic advice and managed to �get me out of the car' and even gave me a couple of hundred quid back. That was a good feeling especially getting money from a car dealership.

Recently I have had to acquire a new car, so my first port of call was Bristol Street Motors, Citroen. Straight into the dealership on the Monday morning, saw the same member of staff and this time I left after about 40 minutes, with the purchase of a new car completed.

I find it very difficult, because of the high standards I seem to set myself to be able recommend to family and friends places to buy cars and other consumables etc, purely because the service is not up to standard and therefore I do not want to embarrass myself by recommending somewhere that my let my friends down.

In this case I have no problems what so ever in recommending your dealership and especially your New Car Sales Manager and the Sales Executive. Your New Car Sales Manager has looked after me far beyond the call of duty and goes out of his way every time I come in to the dealership to ensure that everything is OK. The Sales Executive, likewise is exactly the same, I believe that they have worked together for a number of years and this does show.

To add further praise to your dealership, each time I come in it is nice to see the rest of your staff being polite and interested in their customers, from your receptionist on the front desk to all the other people who are in and about the showroom. There is always a smile and �can I help you at all� or� are you being looked after�etc.

It's not often that car dealerships are seen to be getting some good news...so well done.

Despite it being my first visit,with a warranty problem, I was treated as a very valued customer. The receptionist, pursued my problem, kept me fully informed and advised until the problem was fully resolved. She even followed it up with a courtesy call a week later. Excellent service. i will be using Citroen Derby again in the future.

Can I say how pleased I was with the way a member of your team made me feel welcome when I came to see him whilst renewing my Motability car (Citroen). He was very good in explaining all about the car and during my test drive nothing was any trouble for him. He was brilliant I was very happy with all that he did for me, thank you for a great service.

Once again we must say a very big thank you for your excellent service and advice during the changeover of our new car, we don't think of you as a salesperson, more of a friend. We know from the way you treat customers that you really enjoy your job and it reflects on the way you deal with people.

We wish you all the best in the future, carry on the good work and we hope to see you for our next new car.

Can I say how pleased I was with the way a member of your team made me feel welcome when I came to see him whilst renewing my Motability car (Citroen). He was very good in explaining all about the car and during my test drive nothing was any trouble for him. He was brilliant I was very happy with all that he did for me, thank you for a great service.