Customer Testimonials

The sales manager was once again a massive support in helping us purchase the right car for us. He is efficient, knowledgable, professional, extremely thorough and yet very caring. It is his service that has brought us back. Thank you for your consistently high and efficient service.

Great service by all staff will go there again very please.

I have now purchased three new vehicles Bristol Street Motors Ford Birmingham in the past three months ! The sales executive has excellent customer focus and nothing at all was too much trouble ! He has fantastic communication skills and is always updating the customer on the latest developments during the sale process which is very re-assuring for the customer.

From the time I telephoned the transaction could not have gone better. The sales executive was excellent. The car meets all of our requirements. Thank you to your sales team and workshop staff who presented me with such a well prepared car.

I would like to comment on the professional and personal service which I received throughout the whole purchase of my vehicle. The process was not at all stressful which it can be with some salesmen, he offered me a package that suited my financial situation and didn't at any point try to up sell above my means, which I think is very admirable.

We would like to express our sincere thanks to your staff for all their patience. Throughout the process we have been impressed with the high level of personal service, the attention to detail and the professionalism of staff. You have certainly gained one loyal customer.

Thank you to your sales executive for making this one of the most professional handovers I have experienced, the manner it was conducted in was most pleasant and cordial, and I felt very valued.

I came in today as my car had broken down. Within an hour my parts were ordered in and my car fixed!! Brilliant service.

The sales executive was immense! I was unsure which vehicle I wished to purchase and so he took time to go through all of my needs from a vehicle and helped me come to my decision, to which both myself and my family are extremely happy with. If you could' bottle' how to give customer satisfaction then this it! As a Supervisor in the Motor Industry myself, I would be using him as for Training Purposes etc as a Benchmark, as he is the best I have dealt with, and I can assure you I have purchased many cars from many different dealers. Overall, a Fantastic Purchase Experience!

I would just like to show my gratitude and appreciation to the Sales Executive. My immediate family recently bought a car and my extended family have also bought a couple of cars from him previously. Without a shadow of a doubt all the family trust him and without a doubt we all would go to him as first choice to buy from him again. Not only was he a great salesperson who expertly takes you thorugh the process helping you, but he also comes across as a very friendly, down to earth, humerous and easy going guy. It was a great experience buying a car from him. I am going to come to him when I personally buy a new car and my uncle who attended with my father to collect the vehicle has already declared that he would like to buy from him also.

From all the family and from me - thank you! You are a great ambassador for your company and are a good guy to deal with.

I was completely satisfied from start to finish with the service i recieved from Bristol Street Motors Birmingham Ford.

Many thanks to the service team at Bristol Street Motors Birmingham. Everyone was pleasant, and the service was excellent. It was all pleasure! All in all, it was a professional excellent experience.