Customer Testimonials

I just wanted to pass on my sincere thanks to the Advisor who works in your Services Department in your Redditch office. I purchased a used car in December which needed a couple of minor repairs that were covered under my warranty. The customer service I received from her was exceptional. I have never received such great support and help and nothing was too much trouble. It is very rare in this day and age to receive this quality of service. She is a rare gem!. Please would you pass on my heartfelt thanks to her and indeed you as a company. I will be recommending you to all my friends who intend to buy a car in future

This is my second Motability car so it has been three years since I last went to the dealership,you would not think it though,,the advisor who dealt with me was so welcoming and is a very genuine man,you go to some places and. You just know they have all read the same manuals and are asking you things because they have to, not want too...

I buy Ford not only because I believe they are great cars, but also because of the calibre of your staff.

Just a note to let you know of my positive experience at Ford Redditch with my queries regarding tyres and other issues and ultimately resolving them in a timely manner.
Thanks to all in service and parts team.

Hi,

Just like to say I've had a really positive experience at your Ford Redditch dealership with my tyres and other stuff today and during booking. I had unusal requirements and it was really good to talk to people who were willing to discuss stuff with me. Many thanks to the whole team!!

Best Regards

R Clark

Just wanted to say a big thank you to Ann who helped me with my car. I would definitely return to Bristol Street Motors Ford Redditch.

I would like to say how pleased I am with the salesman who handled my transaction He made the whole process stress free with his friendly helpful manner and professionalism. Thank you so much.

Thank you for resolving the issues I had very quickly and to a very high standard. I was kept informed throughout the process by the Service Adviser who provides outstanding customer service. My car was valeted which was a nice touch.

Very good service. The service adviser was very helpful

I have been a lpyal customer for many years with both car purchase and service histtory Ithe service advisor I was served by I have been many times and find her far more than very helpfull professional and remembers me every tiem and think she is a credit to your Redditch branch.

Excellent customer service during my car's MOT. Impossible to fault.

The sales executive was welcoming and very professional, informative, giving us a lot of time. He made buying the car a good experience for us.