Customer Testimonials

I cannot thank the Bromley Sales Team enough for all of their help and support during my recent car purchase. I dealt with your Sales Executive and Business Manager but also got to know the rest of the Team due to their friendly nature and good humor. I could not have asked for a better group of people to help me through quite a difficult purchase, and to ensure my experience went as smoothly as possible. They went out of their way to help me and to make sure I was happy with what they were offering me. Never did I feel as if I was being pushed into a deal I wasn't comfortable with, and I never felt under pressure to agree to anything I wasn't totally happy with. They were extremely professional at all times, although we also built up a good, friendly relationship. The service I received from them was second to none; it was a million times better than I had received from my last Ford Dealer and I would not hesitate to recommend them to anyone; (I'm already trying to get my boyfriend to buy a car from them). They always answered their phones and were able to answer my queries straight away - they must have been sick at the sight of me as they had so many dealings with me, but always made me feel welcome in the showroom and always saw me when i needed them to. Thanks once again for everything, and I'll definitely be back at the end of my lease to get another Ford (if I haven't annoyed you too much!!)

The sales executive I dealt with was very good, not pushy, relaxed, and I felt that he went a little bit further to send us a video of the car we were interested in. This really helped! A personalised video, not just a general one and it made us feel that he had done a good job in sorting the car out for us and not just selling it!

I came in to renew my car through PCP, the sales executive who dealt with me was friendly, helpful and knowledgeable. I always come here due to the brilliant service I always receive.

The sales executive I dealt with always gives my self exceptional service. I would like to nominate him as an exceptional employee. All the staff at Bristol Street Motors West Bromwich are really great that my wife and myself have bought Ford cars for years!

We had a excellent sales executive, he welcomed us with open arms after our travel from South East London. Tea and Coffee was offered on arrival, even the main manager greeted us.

I just wanted to say a huge thank you to everyone for getting my car done and ready in time. Everyone was so understanding. Thanks again

I had an excellent, fast and easy service at the Bristol Street Motors Stafford branch. He made the whole process of buying a car easy and made sure I understood every step along the way without being pressured. Would highly recommend to anyone looking to buy a new or used car.

A big thank you to General Manager at Stafford who sorted a problem which we had with our Focus after it had been serviced.Well done.

Thank you to your sales executive for making this one of the most professional handovers I have experienced, the manner it was conducted in was most pleasant and cordial, and I felt very valued.

Many thanks for explaining things so well and being very patient. We love the Kuga. Thanks for all your help.

I wanted to email to say I was very impressed with your customer service. Thank you. I shall be back for my MOT and service.

We woud like to say very many thanks for an exceptional service we recieved.

Staff in service reception were very helpful and the service that i recieved was excellent, a big thank you to all involved.