Customer Testimonials

We both attended Bristol Street Motors Ford Bromley late on a Saturday evening about half an hour from closing time, just to browse the vehicles and to see what was available to us as our two year option scheme was about to finish.
You approached us politely and asked if we needed any help. You did not engage us in any hard sell sales talk but calmly evaluated what our needs were and offered us relevant and informed advice and guidance.

Despite it being close to closing time we were never made to feel uncomfortable.
As a result of our preliminary enquiry, we arranged with you for a test drive in the 1 litre 125PS Focus the following day. The test drive was thorough, interesting and beneficial.
We are both COMPLETELY SATISFIED with the vehicle and with all of your help, advice and assistance. You are an asset to your company and profession. We both look forward to two years trouble free motoring in our new vehicle and hope that you will be able to sell us another vehicle in the future.

Thank you very much for all you help.

The sales executive I dealt with was very good, not pushy, relaxed, and I felt that he went a little bit further to send us a video of the car we were interested in. This really helped! A personalised video, not just a general one and it made us feel that he had done a good job in sorting the car out for us and not just selling it!

I came in to renew my car through PCP, the sales executive who dealt with me was friendly, helpful and knowledgeable. I always come here due to the brilliant service I always receive.

The sales executive I dealt with always gives my self exceptional service. I would like to nominate him as an exceptional employee. All the staff at Bristol Street Motors West Bromwich are really great that my wife and myself have bought Ford cars for years!

We had a excellent sales executive, he welcomed us with open arms after our travel from South East London. Tea and Coffee was offered on arrival, even the main manager greeted us.

I just wanted to say a huge thank you to everyone for getting my car done and ready in time. Everyone was so understanding. Thanks again

I had an excellent, fast and easy service at the Bristol Street Motors Stafford branch. He made the whole process of buying a car easy and made sure I understood every step along the way without being pressured. Would highly recommend to anyone looking to buy a new or used car.

A big thank you to General Manager at Stafford who sorted a problem which we had with our Focus after it had been serviced.Well done.

Thank you to your sales executive for making this one of the most professional handovers I have experienced, the manner it was conducted in was most pleasant and cordial, and I felt very valued.

Many thanks for explaining things so well and being very patient. We love the Kuga. Thanks for all your help.

I wanted to email to say I was very impressed with your customer service. Thank you. I shall be back for my MOT and service.

We woud like to say very many thanks for an exceptional service we recieved.

Staff in service reception were very helpful and the service that i recieved was excellent, a big thank you to all involved.