Customer Testimonials

I purchased a Ford Focus from your dealership in Shirley, last week and I wanted to write to commend the staff for their professionalism and friendly approach which combined meant that the choosing and purchasing of my new car was a pleasure.

The difference I felt between this dealership and others I had been to was at no point did I feel pressured into a decision. Your Sales Executive was polite and helpful and had a lovely sense of humour. I felt immediately comfortable in his presence and did not feel defensive or intimidated which I had felt at other main dealerships.

I thought that your Sales Executive was very knowledgeable in his area of business and specifically listened to what I wanted in a new car and also what would fit my lifestyle. We tried a couple of models out before I decided on the Focus which I subsequently bought. I felt that the whole experience of buying the car was a pleasant one.

People are often quick to complain about poor service and slow to commend excellent service and it is for this reason that I wanted to highlight the excellent work and the personable staff that you have working in Bristol Street, Shirley.

I recently received excellent customer service from Simon and Becky. Everything was clearly explained to me and I felt entirely at ease. Simon and Becky displayed outstanding customer service skills and genuinely cared. Their efforts are worthy of recognition, thank you.

Excellent service! Everything was quick and simple and I am very pleased. Thank you very much!

I am very happy with the service at Bristol Street Motors Garretts Green. All of the staff were polite and the problems with my car were all fully resolved. I will definitely return in the future.

Many thanks to Steve who was very polite and helpful. We always deal with Bristol Street Motors Stroud, as the service is always amazing. Many thanks to all of the team for their excellent service.

We recently visited Bristol Street Motors Bromley, and Kevin was very helpful and polite. He knew exactly what we were looking for and did everything he could to help us find it. He is a great salesman and we will definitely recommend him to others.

I would like to recognise the commitment to customer service displayed at Bristol Street Motors Stroud. Their professionalism, enthusiasm and handling of my new car sale has been fantastic.

I just wanted to say what a pleasure it was to deal with all of the staff at Macklin Motors Dunfermline. Everyone was great, and it is service like this that keeps us coming back, thank you!

When we recently visited Bristol Street Motors West Bromwich, we were treated with the utmost professional care by Chris who was polite, effective and perfect to deal with. Absolutely outstanding customer service received by all at this branch and we would like to say thank you. We would not hesitate in returning and recommending in the future.

I am completely satisfied with the Service Experience at Bristol Street Motors Cheltenham.

I have recently purchased a new car on Motability and I am so happy with the car and verty grateful for all your help and support at Bristol Street Motors Cheltenham. All of the staff were fantastic, including Pam on reception who was very friendly and always made us feel welcome. Shelly the motability specialist was caring, arranged us a test drive and nothing was to much trouble. She was always happy to help which also applies to the rest of the team.

Exceptional customer service response, I myself am really happy that Bristol Street Motors are doing everything they can to enhance the reputation and credibility of the industry during diffucult times. Well done to Bristol Street Motors Ford Birmingham.

Completely satisfied with the service experience at Bristol Street Motors Stoke.