Customer Testimonials

My new vehicle being a Nissan X Trail, absolutely right for my use. Your staff have been superb. The Sales Executive has been polite, professional and nothing has been too much trouble during this sale.
Your front desk staff are polite, courteous, and meet myself and other members of the public in a gracious and most helpful way. Without exception all are a credit to your company and I will have no hesitation whatsoever in recommending the sales and services at Bristol Street Motors situated at McMullen Road in Darlington. Please pass on my comments to your staff. Thank you.

We picked up our new Nissan Qashqai on the 4th November 2021. I would just like to say a big thank you to the Sales Executive. From initial sale to after service they were a credit to Bristol Street Motors. They sorted out a problem, always went that extra mile to make sure we were all happy and everything they said, they did. They 100% went above and beyond in their line of duty! They deserve recognition for their fantastic service. Thank you.

I booked in for an MOT and the Service Advisor handled everything. They were friendly and helpful, and updated me regularly on my car and the work that needed doing. I feel they went above and beyond to give great service and I really appreciate everything they did for me. They even put a little Christmas card with my paperwork! Incredible customer service, they are a credit to your company. Thank you.

I want to contact you and say what an excellent experience I had purchasing my new Qashqai and picking up last week. The whole process was a pleasure and this is the third car I have bought from the dealership. Special thanks to the Sales Executives who I have dealt with in the 6 years I have been your customer. Well done all round. Top marks!

Effortless, booked car in, courtesy car ready. Call mid afternoon to say vehicle ready. Brief run down of works done on collection.

I would just like to say how wonderful the service I received was. The Sales Executive has been fantastic from start to finish. Made me feel welcome, explained things in a way that I could understand. But more importantly they welcomed my daughter who is autistic, she can be a handful and they were fantastic with her, they treated her like a little princess and she really took to them. Most people ignore my daughter and find her too much but the Sales Executive was so different which made it all so much easier and nicer. I just couldn't finish my time in the dealership without letting you know just what a great asset they are to the business. I would love for this feedback to also be relayed to the Sales Executive. Thank you again

We had a fantastic buying experience from the Sales Executive. The Sales Executive was very good in listening to our requirements and exceeding our expectations. We felt at ease and no pressure in making any decision and felt like we could be honest with them. Normally car sales executives are stereotyped as an area of concern and heavy pressure, however with more people like the sales executive we dealt with car sales executives won't be given a bad name! We were very well looked after and felt very welcome, especially as we were coming all the way from Coventry, England to buy the vehicle. I didn't think I'd ever say this, but I will be calling the Sales Executive next time I buy a car! Keep it up!

As per usual at Macklin Motors Service Department, great customer service, polite, friendly and very knowledgeable.

I was not an easy man to please, however, yesterday was a whole new ball game. I want to take this opportunity to thank all whom I dealt with, including the cleaner. They are all an asset to Macklin Motors. Once again, thank you

I would like to express my gratitude and thanks to the service team for the way they handled my warranty claim with my Qashqai . Unfortunately I was hospitalised while my car was being stripped down and assessed for repair of which I relayed my situation to the service team. I was told not to worry and reassured that everything would be taken care of with my car. I now have the car back fully repaired and valeted, once again a big thank you.

Big thank you to the Sales Executive at Nissan Sheffield, went beyond my expectations with their level of customer service. Friendly, polite and a joy to deal with, will definitely recommend them to anyone looking for a new or used car.

Excellent service. Allowed drop off of car night before work to be done. All work completed as arranged and collected same day well done.

The level of customer service the sales executive provided was astonishing. They made the process so easy. I called them so many times during the process but they were always happy to sort out my queries and maintained great patience and understanding, I am quite a needy customer. Also a quick mention of the Business Manager. They made sure we were all happy after the process and double checked to make sure I was taking full advantage of your package extras such as the service plan. The Sales Executive called a few days after the sale too, to make sure we were happy, which was a nice touch. Please pass on our thanks to them and let them know that they single handily changed my view of Sales Executives forever with their 5 star customer service and attentiveness. I will now be recommending the business in Sheffield from now on! Long story short: great Car buying experience due them and their customer service.