Customer Testimonials

I visited your Bristol Street Motors Mazda Dealership in Cheltenham with a view of exploring the possibility of buying a new Mazda, as my current Mazda was almost 11 years old. Upon entering the Showroom, I was greeted courteously by one member of the Staff, who in turn guided me to Kelly's desk and introduced me to her. My first impressions thus far were a combination of noticing that the Showroom was beautifully well presented and the Staff seemed very professional and courteous. Upon Kelly directing me to her desk, and offering me a seat and told her that I would like to get a quote for a Mazda 2 Tamura. My past experience with the Mazda Brand over the past 11 years had become unshakeable, and If I was offered an affordable deal on the Tamura I would be willing to consider it. I also told Kelly that I had been researching the buying of a new car over the past 6 weeks, and explained to her why I would prefer going for a Mazda. The following experience with Kelly became an event that I felt it must be conveyed to you in its entirety for many reasons as explained below: 1. I was so impressed with Kelly's professional qualities and her faultless Interpersonal Skills; namely, in the way she gave me all of her attention when I explained to her my aims and objectives of buying a new car, a process which entailed declaring my Senior Citizen's need for motoring in style supported by affordable running costs. Her tentative listening to my concerns about high costs of motoring for Retired People, was demonstrated by her patient, calm, honest, and thorough explanation of what she could offer me under a deal that would enable me to make up my own mind about the Tamura and without any sales pressure. She explained to me all the various offers and incentives that she could offer me, thus at every stage demonstrating her respect for my own ability to contemplate these deals and assess their value in my own slow way, and to make up my own mind without any hint or gesture of sales pressure on her part. I decided to finally make the Purchase of the Mazda 2 Tamura. So, I made the purchase there and then. What a great service that was. All in all, Kelly had surpassed all my expectation when I had first entered your Showroom. Upon finalising all procedures for collection of the Tamura, she introduced me to her Line Manager who had a great interest in ensuring that all customers were satisfied with the service that they had received, and assured me of his readiness and support at anytime I needed to contact your Showroom for any help if Kelly was not available at the time to deal with any issue pertaining to my purchase. All in all, I cannot but CONGRATULATE you on the high quality of sales personnel that you have at Bristol Street Motors Mazda Cheltenham, for they have well and truly proven that the main mission of your company was effected to the letter, and which left a potential customer becoming an actual customer of Bristol Street Motors Mazda on that first day of visit. I think I have been fortunate in deciding to visit your Mazda Showroom on that day, and I am absolutely thrilled with the quality and integrity of your sales staff, and the fantastic deal I was offered by Ms Kelly. Assuring you of my continued custom.

I love my car with it looking like a Zebra, I am on the "wild side". The salesman, was very friendly, helpful and got me the deal I was looking for.

We would like to communicate our gratitude and appreciation for the superb customer service and making my wife and I feel most welcome during our visit to your Service department. The receptionist was extremely courteous and helpful.

I recently bought a Mazda MX5 from Redditch Mazda and would like you to know how happy I have been with the service I received. The sales executive couldn't have been more helpful.

We have recently purchased a vehicle from Bristol Street Motors Redditch. We were extremely impressed with his friendly professionalism. He has excellent customer service skills and we liked the fact he didn't make us feel pressured into a purchase at any time. Would definitely recommend him if applicable.

Good afternoon, I would like to take this opportunity to thank Bristol Street Motors Mazda Redditch in general , and the sales executive in particular, for the superb customer experience we have recently received in purchasing a Mazda MX5 25th Anniversary edition car. From initial contact right through to the handover presentation you dealt with everything in a very professional and approachable manner . As you know i wanted to put the deal together at very short notice , and without my wife's knowledge as it was to be a surprise, and you managed to achieve both objectives without a hitch. In particular the handover experience was one my wife will not forget in a hurry , it is the only time i have ever seen her genuinely speechless !! Both my wife and i would like you to pass on our thanks to everyone within your organisation who was part of the purchasing process , and to you in person for the help and advice you gave throughout. I would thoroughly recommend you and your Company to family and friends.

I have recently visited Bristol Street Motors Redditch, and the level of care and attention I received from Mark was exemplary and his customer service was outstanding. I would like to thank both Mark and John for all of their help.

Really nice people to deal with, the team work very well and made the whole buying process straightforward.

I was very pleased with experience of purchasing a new car. i am very pleased with the car and the service that i recieved.

Richard and the team were fantastic, one of the most considerate sales i have met. Thank you very much

Many thanks once again in helping me to reach a decision and explaining all the different options and models.

I would just like to thank Keith and the dealership for their help with the purchase of our new car. We always had fast responses to our emails and calls.

Lots of thanks to Bristol Steet Motors Mazda Redditch for the smooth process of buying the new car. Everything was covered and completed, brilliant and an Excellent service.