Customer Testimonials

I visited your Bristol Street Motors Mazda Dealership in Cheltenham with a view of exploring the possibility of buying a new Mazda, as my current Mazda was almost 11 years old. Upon entering the Showroom, I was greeted courteously by one member of the Staff, who in turn guided me to Kelly's desk and introduced me to her. My first impressions thus far were a combination of noticing that the Showroom was beautifully well presented and the Staff seemed very professional and courteous. Upon Kelly directing me to her desk, and offering me a seat and told her that I would like to get a quote for a Mazda 2 Tamura. My past experience with the Mazda Brand over the past 11 years had become unshakeable, and If I was offered an affordable deal on the Tamura I would be willing to consider it. I also told Kelly that I had been researching the buying of a new car over the past 6 weeks, and explained to her why I would prefer going for a Mazda. The following experience with Kelly became an event that I felt it must be conveyed to you in its entirety for many reasons as explained below: 1. I was so impressed with Kelly's professional qualities and her faultless Interpersonal Skills; namely, in the way she gave me all of her attention when I explained to her my aims and objectives of buying a new car, a process which entailed declaring my Senior Citizen's need for motoring in style supported by affordable running costs. Her tentative listening to my concerns about high costs of motoring for Retired People, was demonstrated by her patient, calm, honest, and thorough explanation of what she could offer me under a deal that would enable me to make up my own mind about the Tamura and without any sales pressure. She explained to me all the various offers and incentives that she could offer me, thus at every stage demonstrating her respect for my own ability to contemplate these deals and assess their value in my own slow way, and to make up my own mind without any hint or gesture of sales pressure on her part. I decided to finally make the Purchase of the Mazda 2 Tamura. So, I made the purchase there and then. What a great service that was. All in all, Kelly had surpassed all my expectation when I had first entered your Showroom. Upon finalising all procedures for collection of the Tamura, she introduced me to her Line Manager who had a great interest in ensuring that all customers were satisfied with the service that they had received, and assured me of his readiness and support at anytime I needed to contact your Showroom for any help if Kelly was not available at the time to deal with any issue pertaining to my purchase. All in all, I cannot but CONGRATULATE you on the high quality of sales personnel that you have at Bristol Street Motors Mazda Cheltenham, for they have well and truly proven that the main mission of your company was effected to the letter, and which left a potential customer becoming an actual customer of Bristol Street Motors Mazda on that first day of visit. I think I have been fortunate in deciding to visit your Mazda Showroom on that day, and I am absolutely thrilled with the quality and integrity of your sales staff, and the fantastic deal I was offered by Ms Kelly. Assuring you of my continued custom.

Keith was an absolute pleasure to deal with, helpful throughout the process. Any concerns were ironed out with ease and he was more than happy to help me get the best deal. I always felt as though he was trying to help me find the perfect car rather than just sell me anything. I would recommend the dealership to anyone as the service was top class. Keith was brilliant and the collection of my car was made easy by him.

May I say that the service I received when I bought my Mazda 2 was first class. The Salesman was very friendly and patient and answered all my questions in full, it almost made it easy parting with the money.

I would like to thank Richard and Keith for their excellent customer service when we recently purchased our new car. They made the transaction very easy. Thanks again for an excellent service.

I was very pleased with the experience of purchasing my new car and wish to praise the staff. Many thanks

Excellent service at Bristol Street Motors Mazda Redditch. Many thanks again

I purchased a Mazda CX-5 from your branch in Hamilton.
The sales advisor, Scott, proved to be an extremely easy person to deal with and gave my wife and I a clear and easy to understand sales proposal.

Throughout the sales negotiation and test drive he was courteous, friendly and easy to deal with.
When I picked up the car, he demonstrated the features. My wife and I were very impressed with his knowledge, particularly as the model has a high specification.

We were impressed overall by his approach and knowledge. I would definitely recommend your showroom if I knew of someone looking to purchase a vehicle, and in particular recommend that they seek out Scott to deal with.

Thank you for an easy and uncomplicated change of vehicle.

I took possession of my Mazda 6 at Bristol Street Motors Mazda Redditch. Thank you for taking such good care of me, in particular Keith whose professionalism, cheerfulness and easy-going manner put me at ease immediately. The manner in which my options were explained to me were clear and easy to understand - a breath of fresh air. Thank You!

Very good service, made my life very easy through out the process, many thanks again.

Excellent service from all the salesman, many thanks again

I just wanted to convey my sincere thanks to Listowel at Bristol Street Motors Mazda Redditch.
I recently purchased a New Mazda 5 from him and the whole experience was a pleasure from start to finish. He was very professional, helpful, knowledgeable and always happy. When collecting the car I was made to feel very special and he was very thorough in showing me around the vehicle.

I will be recommending this garage and Salesman to everyone I can.

So pleased with our new car. Also, the service we received was second to none at Bristol Street Motors Redditch, thank you.

I was most impressed by my buying experience at Bristol Street Motors Mazda Redditch, I was dealt with by a lovely man called Matt, he made sure i got the correct car without patronising me. I would have no hesitation in recommending Bristol Street Motors Mazda Redditch to anyone.