Customer Testimonials

I visited your Bristol Street Motors Mazda Dealership in Cheltenham with a view of exploring the possibility of buying a new Mazda, as my current Mazda was almost 11 years old. Upon entering the Showroom, I was greeted courteously by one member of the Staff, who in turn guided me to Kelly's desk and introduced me to her. My first impressions thus far were a combination of noticing that the Showroom was beautifully well presented and the Staff seemed very professional and courteous. Upon Kelly directing me to her desk, and offering me a seat and told her that I would like to get a quote for a Mazda 2 Tamura. My past experience with the Mazda Brand over the past 11 years had become unshakeable, and If I was offered an affordable deal on the Tamura I would be willing to consider it. I also told Kelly that I had been researching the buying of a new car over the past 6 weeks, and explained to her why I would prefer going for a Mazda. The following experience with Kelly became an event that I felt it must be conveyed to you in its entirety for many reasons as explained below: 1. I was so impressed with Kelly's professional qualities and her faultless Interpersonal Skills; namely, in the way she gave me all of her attention when I explained to her my aims and objectives of buying a new car, a process which entailed declaring my Senior Citizen's need for motoring in style supported by affordable running costs. Her tentative listening to my concerns about high costs of motoring for Retired People, was demonstrated by her patient, calm, honest, and thorough explanation of what she could offer me under a deal that would enable me to make up my own mind about the Tamura and without any sales pressure. She explained to me all the various offers and incentives that she could offer me, thus at every stage demonstrating her respect for my own ability to contemplate these deals and assess their value in my own slow way, and to make up my own mind without any hint or gesture of sales pressure on her part. I decided to finally make the Purchase of the Mazda 2 Tamura. So, I made the purchase there and then. What a great service that was. All in all, Kelly had surpassed all my expectation when I had first entered your Showroom. Upon finalising all procedures for collection of the Tamura, she introduced me to her Line Manager who had a great interest in ensuring that all customers were satisfied with the service that they had received, and assured me of his readiness and support at anytime I needed to contact your Showroom for any help if Kelly was not available at the time to deal with any issue pertaining to my purchase. All in all, I cannot but CONGRATULATE you on the high quality of sales personnel that you have at Bristol Street Motors Mazda Cheltenham, for they have well and truly proven that the main mission of your company was effected to the letter, and which left a potential customer becoming an actual customer of Bristol Street Motors Mazda on that first day of visit. I think I have been fortunate in deciding to visit your Mazda Showroom on that day, and I am absolutely thrilled with the quality and integrity of your sales staff, and the fantastic deal I was offered by Ms Kelly. Assuring you of my continued custom.

Right from the time I spoke to Keith on the phone he has been extremely helpful and friendly. I purchased the Venture edition after he persuaded me to test drive one. Keith has been very patient in explaining everything! He also helped resolve a problem with the rear parking sensors, apparently nothing wrong! Overall I am a very satisified customer.

We booked a test drive in an MX5 Roadster via the Mazda website. We were contacted almost immediately by Helen who confirmed the date we requested.
On the day we were taken care of by Keith who was excellent. At no point did we feel pressured and Keith put together an excellent deal for us. We are now the proud owners of a new MX5 Roadster thanks to the team at Bristol Street Motors Redditch.

Very professional service from Keith at Mazda Redditch. Kept me informed at all times and was always friendly and cheerful

Such a fabulous deal yet again with Mazda Redditch. My Sales Executive Richard was brilliant, explained things in plain English (I know nothing about cars!) and sorted me the best price possible. He listened to my needs and concerns and sorted things accordingly.
Would recommend the place absolutely and will persuade all my friends and family to go there!

We had a wonderful experience buying my new car from Helen, She is an asset to your company. She is very proffesional and attentive to all our needs.

I would recommend Mazda Redditch to anyone, the service was second to none and I would like to show my appreciation to Helen and Richard for the sale of the car and the launch party on Saturday.

I bought a Mazda MX5 from your Nissan Derby dealership having initially seen it advertised on Auto trader. I was dealt with by Wayne. The difficulty for me was living in Watford and the vehicle being in Derby. Wayne was very helpful, suggested I catch the train to Derby, where he collected me from, showed me the car, took me for a test drive and carried out the paperwork to make the sale as smooth as could be hoped. I am very pleased with the car and happy with the service your company provided.

Fantastic team, Helen, Keith and Matt all made the choice, purchase and collection of my new car an absolute dream. I will be recommending team Mazda Redditch to all my friends wherever possible. A huge thank you to Keith and Helen for their personal touch, making me feel so welcome and valued as a customer. I look forward to taking my car in for it's first service just so I can have a coffee and a catch up with the team! Can't speak highly enough about Mazda Redditch.

Fantastic experience when I collected my new car. The staff were brilliant, many thanks.

Excellent service provided all round. Quick and pleasant transaction made purchasing our new car an enjoyable experience. Kudos to Matt :-)

The Mazda team made everything seem "right". They were polite, welcoming and extremely helpful and the purchase went as planned.

I visited Mazda Redditch as I had an interest in purchasing a Mazda MX5 as a second 'Fun' car. The service provided by Keith was second to none! I have bought 3 new 'prestige' cars in the last 6 months and Keith is way and above the rest. Well done Mazda Redditch!