Customer Testimonials

I visited your Bristol Street Motors Mazda Dealership in Cheltenham with a view of exploring the possibility of buying a new Mazda, as my current Mazda was almost 11 years old. Upon entering the Showroom, I was greeted courteously by one member of the Staff, who in turn guided me to Kelly's desk and introduced me to her. My first impressions thus far were a combination of noticing that the Showroom was beautifully well presented and the Staff seemed very professional and courteous. Upon Kelly directing me to her desk, and offering me a seat and told her that I would like to get a quote for a Mazda 2 Tamura. My past experience with the Mazda Brand over the past 11 years had become unshakeable, and If I was offered an affordable deal on the Tamura I would be willing to consider it. I also told Kelly that I had been researching the buying of a new car over the past 6 weeks, and explained to her why I would prefer going for a Mazda. The following experience with Kelly became an event that I felt it must be conveyed to you in its entirety for many reasons as explained below: 1. I was so impressed with Kelly's professional qualities and her faultless Interpersonal Skills; namely, in the way she gave me all of her attention when I explained to her my aims and objectives of buying a new car, a process which entailed declaring my Senior Citizen's need for motoring in style supported by affordable running costs. Her tentative listening to my concerns about high costs of motoring for Retired People, was demonstrated by her patient, calm, honest, and thorough explanation of what she could offer me under a deal that would enable me to make up my own mind about the Tamura and without any sales pressure. She explained to me all the various offers and incentives that she could offer me, thus at every stage demonstrating her respect for my own ability to contemplate these deals and assess their value in my own slow way, and to make up my own mind without any hint or gesture of sales pressure on her part. I decided to finally make the Purchase of the Mazda 2 Tamura. So, I made the purchase there and then. What a great service that was. All in all, Kelly had surpassed all my expectation when I had first entered your Showroom. Upon finalising all procedures for collection of the Tamura, she introduced me to her Line Manager who had a great interest in ensuring that all customers were satisfied with the service that they had received, and assured me of his readiness and support at anytime I needed to contact your Showroom for any help if Kelly was not available at the time to deal with any issue pertaining to my purchase. All in all, I cannot but CONGRATULATE you on the high quality of sales personnel that you have at Bristol Street Motors Mazda Cheltenham, for they have well and truly proven that the main mission of your company was effected to the letter, and which left a potential customer becoming an actual customer of Bristol Street Motors Mazda on that first day of visit. I think I have been fortunate in deciding to visit your Mazda Showroom on that day, and I am absolutely thrilled with the quality and integrity of your sales staff, and the fantastic deal I was offered by Ms Kelly. Assuring you of my continued custom.

I recently bought a new Mazda 3 Sport Nav from Bristol Street Motors Mazda Redditch and would like to say how impressed I was with the sales staff Richard and Helen - for their efficient, professional and friendly customer service from ordering through to collection. I would certainly recommend to others.

I wish to comment on the excellent service i received from Bristol Street Motors Mazda Redditch.

Excellent service would not hesitate to go back in the future, Keith was a pleasure to deal with and the car is lovely.

Just wanted to advise how helpful Richard was with the process of buying my latest Mazda 3, the third car I have purchased from Bristol Street Motors Mazda Redditch. He is a real gentleman. I also thought the launch event and the test drive with a professional driver made a real difference in my choice to stay with the new Mazda 3. I've been very satisfied with the car so far.

I would like to express our thanks and appreciation for the very excellent service my wife and I received from Keith, ably supported by Helen, during the recent purchase of our new Mazda 3. Nothing was too much trouble.

Just a brief email to thank all staff concerned at Bristol Street Motors Mazda Redditch who tendered to my Mazda CX 7.

I was greeted professionally, the whole process was addressed sensibly and I was kept constantly updated about the vehicles progress.

All very well done.

Hi, we would just like to say a big thank you to the whole of the Bristol Street Motors Mazda team at Redditch for helping us get our new car. A special thank you to Keith who guided us from start to finish through the whole process and was very attentive, nothing was too much trouble. We were kept upto date every step of the way and are now very happy Mazda CX-5 owners. Five Star Service!

I would like to pass on my appreciation for the great service that I received from your new car sales team at Bristol Street Motors Mazda Redditch. Richard, Helen and Keith were friendly, helpful and courteous from start to finish. I am delighted with my new CX5 and will not hesitate to recommend this branch of Bristol Street Motors. Thank you

I am always happy to look to buy a new car from Bristol Street Motors Redditch. Richard looked after me this time. He was very enthusiastic,and very personable providing me with all that I wanted in delivering my new Mazda 6 Sport, which I appreciate very much. Once again, many thanks.

Very good service from Keith, from initial enquiry to the final handover of my new company car - Mazda 6 Tourer.

I am delighted with my new Mazda CX5 which I bought from Bristol Street Motors Redditch. Helen was professional and enthusiastic right from the word go and totally committed to finding the right car for me. Helen's dedication and attention to detail was second to none and I cannot thank her enough for such a great service.

A big thank you to the staff at Mazda, I had not intended to purchase a Mazda but by chance went to the showroom and have subsequently purchased a new Mazda 6 Tourer. very pleased with it and thank you to Helen and Richard in sales.