A message from Robert Forrester, CEO of Vertu Motors plc.

Customer Testimonials

Showing 1 to 10 of 208 testimonials that match your search

We travelled from Birmingham to Newcastle to purchase a used car. We were kept informed at every stage and we were very impressed throughout the whole process. In summary, we felt the level of service from the Sales Executive was first class.
Mrs Coley
Hyundai Silverlink
I would like to thank the Sales Executive for the service they provided me whilst purchasing my new car, from walking into the showroom to choose my car to the final handover the service they provided was exceptional. There was no point of the process that i was not kept informed of the progress of my purchase. They went above and beyond MANY MANY THANKS. I would also like to mention that all staff that work at the Silverlink were very polite and helpful on all the occasions I visited the showroom

Mr Kerr
Hyundai Silverlink
I recently took delivery of our new Hyundai and I can't speak highly enough of my Sales Advisor, they provided exceptional service keeping me updated at every step of the delivery process. They made the whole process so easy from start to finish especially given the difficult times we have at the moment, and despite this, the process took less than two weeks to complete. The Sales Executive was so friendly and professional and made it all so easy with his knowledge and customer service. I would highly recommend both the Sales Executive and the dealership to anyone wanting to purchase a car from them.
Mr Dobson
Hyundai Silverlink
Dear Sirs, following a major problem with my car on the day which your dealerships temporarily close I contacted you again on Monday 30th March and spoke with an agent. I explained my situation and he agreed to book my car into Macklin, Seafield, Edinburgh. I dropped it off with the Service manager on the 31st and they called me later that morning advising of the problem. I agreed to the work as my car is necessary because of my wifes health. Much to my delight the car was ready to collect later that day. Can I put on record my thanks to the service manager and their team for their fantastic help and can I also say that anytime I deal with this location all staff are extremely helpful and courteous. Please ensure my thanks are passed to the team and if possible highlighted to your CEO.
Mr Moir
Hyundai Edinburgh East
I bought a Renault Captur from this garage at the end of February. Although I had only gone out for a loaf of bread and had just popped into the branch to have a look what what kind of cars were for sale. I could not have been treated any better. My first encounter was with a sales exec who gave me time to have a good look around the stock without pestering me. They then introduced me to another sales exec who was knowledgeable about the cars on sale and nothing was too much trouble. They found the perfect car for my requirements and dealt with everything from the paperwork to going through the basic driving away instructions. I've had quite a few cars in my lifetime but have never been treated better than I was by them. It was a pleasure doing business with them and will recommend the Mansfield branch to all friends and family. Well done, you are a credit to the company.
Mrs Wood
Hyundai Mansfield
This has got to be the best dealership I have ever had the pleasure to use . The only thing I can say is you have to experience the place and the sales team to totally understand how good they are. Got the car I wanted. 10/10 all the way. This company sets the standard that all dealerships should embrace. Outstanding. Many thanks.
Mr Fowler
Hyundai Exeter
We received excellent service and attention from the Sales Exec
Mr McLelland
Hyundai Edinburgh East
I recently purchased a Hyundai i20 from your dealership in Exeter and wanted to compliment the sales manger who looked after us from when we enquired about buying, right through to the completion of delivery . We were so fortunate to have them helping us with their outstanding customer service. Both knowledgeable, friendly and nothing was too much trouble. It has been a real pleasure dealing with Hyundai Exeter.
Mrs Campbell
Hyundai Exeter
We loved our Hyundai Ioniq. We love our new one even more. We always get a good reception at your dealership, whether in the sales room or at the Service section. The Sales Exec is friendly, patient, supportive and very professional inspiring confidence in your company and your cars.
Mr Cowan
Hyundai Edinburgh East
Excellent service.
Miss Bulloch
Hyundai Edinburgh East