We both attended Bristol Street Motors Ford Bromley late on a Saturday evening about half an hour from closing time, just to browse the vehicles and to see what was available to us as our two year option scheme was about to finish.
You approached us politely and asked if we needed any help. You did not engage us in any hard sell sales talk but calmly evaluated what our needs were and offered us relevant and informed advice and guidance.

Despite it being close to closing time we were never made to feel uncomfortable.
As a result of our preliminary enquiry, we arranged with you for a test drive in the 1 litre 125PS Focus the following day. The test drive was thorough, interesting and beneficial.
We are both COMPLETELY SATISFIED with the vehicle and with all of your help, advice and assistance. You are an asset to your company and profession. We both look forward to two years trouble free motoring in our new vehicle and hope that you will be able to sell us another vehicle in the future.

Thank you very much for all you help.