Customer Testimonials

I would like to congratulate you on your salesman for his superb non-pushy approach to customers. My husband and I have just bought a Seat Altea. When I first visited the Seat showroom I was accompanying my sister who was viewing a Seat Ibiza. I had no intention of buying a car at all . My sister had been so impressed by his non-pushy approach that she had responded to his phone call after a 3 month gap since she had first visited his showroom. He contacted her only when he had exactly what he thought she might be interested in. Well done as that was a sale. While my sister was busy drooling over her red car I saw an AItea and Fitz showed me an AItea XL. I have very recently become a part-time wheelchair user and was very impressed by the boot's potential to take my wheelchair as well as other luggage. My husband was away at this time so I took a brochure to show him on his return. When he came back he liked the look of the AItea and, even though we had had no plans at that time to buy a car, we returned to see you the next day. Again just excellent non-pushy service .And we bought the car. Which we are delighted with. Well Done !!!!

What an amazing experience! I have never bought a car before and you made the whole experience smooth and less daunting! I at no point felt pressured to buy the car I have bought, he was honest, helpful and quite simply amazing! Everyone at Bristol Street Motors Seat Derby have been so friendly and helpful and more importantly approachable! I will be telling everyone about my wonderful experience with yourselves! THANK YOU to everyone! We will be back in the near future to buy another car for my partner and I look forward to seeing everyone again!

We visited he SEAT Derby today (without an appointment) to have a quick look at Motability cars and I would just like to say how pleasant and helpful the staff were (without being pushy)

I would like to say how happy I am with the service I received from the team at Derby Seat when I bought my new Ibiza. I have already recommended you to my friends and colleagues and will continue to do so in the future.

Just purchased a SEAT 1.4 Sport and wanted to extend my HUGE thanks to the team at Derby. The customer service was absolutely fantastic; no pushy sales speech and he couldn't do enough for us. I will recommend SEAT Derby to everyone, in particular those with a young family, like myself. Friendly, patient, helpful -the list goes on. Thanks so, so much!!

Our salesman was from the outset, friendly, efficient, courteous, clear and informative. A quick delivery of the car and prompt service at all times. A most positive experience.

The Sales Executive was from the outset, friendly, efficient, courteous, clear and informative. A quick delivery of the car and prompt service at all times. A most positive experience.

Everything with the car was spot on and very professionally handed over to her in fact the handover was better than most of the handovers I have had. All of the staff were courteous and smiling despite the fact they were under a great deal of pressure with the volume of cars going out. Everyone there was a credit to your company well done to all of them.

Many thanks for the SEAT Leon I purchased 2 weeks ago, the car is great and very well presented, I will look at yourselves again for my next car.

I have to say the service I received was truly exceptional. I was dealt with in such a thorough, professional & friendly manner.

I would just like to say thank you for your excellent service staff for the prompt attention with I brought in my vehicle. I will continue to recommend your service to friends and family alike.

I would like to feedback the great customer experience I had due to the service your Sales Executive offered. Throughout the process he was very professional, friendly and a pleasure to deal with. Not once did I find him pushy or in my face, in fact his approach could not of been further from the impression most have of the stereotypical car salesman.