Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. Calls to this number may be recorded for training and monitoring purposes
Any concerns or complaints are logged and sent to the dealership management to review and seek to resolve. Before any concerns are "closed off", each concern is reviewed by our Chief Executive or a member of our Board to make sure that we are learning from our mistakes and treating customers in line with our Values.
Would you like to contact the General Manager in charge of the dealership to inform them of any concern you may have?
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DS Salon Derby
Ford Garretts Green
Ford Kings Norton
Ford West Bromwich
The Taxi Centre
Used Cars Derby
Vauxhall Waltham Cross
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Any concerns or complaints reported directly to the Customer Services Team are formally logged and sent to the dealership management to review. Our central customer services team will track and monitor your concern.
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